<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Optima; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><FONT class="Apple-style-span" face="Helvetica" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;"><B>Getting Clueful: Five Things You Should Know About Fighting Spam</B></SPAN></FONT><B> </B></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><FONT class="Apple-style-span" face="Helvetica" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;">The battle for your users’ e-mail inboxes probably will never end, but it’s not a failure of technology. Experienced e-mail and system administrators share the key points they really, really wish you understood.</SPAN></FONT> </DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><FONT class="Apple-style-span" face="Helvetica" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;"><A href="http://www.cio.com/technology/infrastructure/security/spam/five_things_about_fighting_spam.html?CID=28830">http://www.cio.com/technology/infrastructure/security/spam/five_things_about_fighting_spam.html?CID=28830</A></SPAN></FONT> </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Thanks to everybody who contributed. :-)</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Esther</DIV></BODY></HTML>