[Dovecot] Outlook 2000/2003 frequent disconnect issue

Timo Sirainen tss at iki.fi
Wed Aug 1 19:47:31 EEST 2007


On 1.8.2007, at 18.43, Jeff Ramsey wrote:

> Aug  1 08:09:44 imap dovecot: imap-login: Login: user=<jefframsey>,  
> method=PLAIN, rip=::ffff:10.11.254.52, lip=::ffff:65.174.242.66
> Aug  1 08:09:44 imap dovecot: IMAP(jefframsey): Disconnected:  
> Logged out
>
> I have read that this means that the client was the one that  
> disconnected, but that does not make sense, because with 0.99.x, I  
> did not have this issue. And I did not change anything in my  
> Outlook clients. All I have changed is upgrading Dovecot.

"Logged out" means that client sent a LOGOUT command.

> Since my initial post, I have noticed this in my log file as well:
>
> Aug  1 08:13:42 imap dovecot: auth(default): userdb 
> (johnfowler,::ffff:65.174.242.248): user not found from userdb
> Aug  1 08:13:42 imap dovecot: imap-login: Internal login failure:  
> user=<johnfowler>, method=PLAIN, rip=::ffff:65.174.242.248,  
> lip=::ffff:65.174.242.66

I suppose this is the problem then. Outlook stupidly keeps  
reconnecting to server all the time, so if one reconnection fails I  
guess this problem happens.

So this "johnfowler" really should exist in your userdb? You could  
set auth_debug=yes and then see what is logged before that error.  
Also could you post your dovecot -n output?
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