[Dovecot] Bug tracking system

[Axel Thimm]

On Fri, Feb 16, 2007 at 07:00:00PM +0200, Timo Sirainen wrote:
> On Fri, 2007-02-16 at 11:20 -0500, Gerard wrote:
> > On Friday February 16, 2007 at 10:46:16 (AM) Mark E. Mallett wrote:
> > 
> > > FWIW I'm less inclined to report a problem if I have to register
> > > somewhere or join something to do so.  I suppose that might be jerky
> > > of me, I dunno.  One can always ignore reports that can't be understood
> > > or followed up on; but conversely, one can't act on reports that one
> > > never receives.
> > 
> >  I honestly have no idea why some individuals desire such an extreme
> > level of anonymity. The bug-tracker can be configured to keep the
> > reporters information hidden from other bug-reporters.
> 
> I don't think the problem is anonymity, but the effort required to
> register. The BTS could require that you give an email address, but it
> shouldn't require you to create yet another username/password pair that
> you have to remember.

For bugzilla the remembering is in my browser. :)

> I have a few times not bothered to report some pretty clear bugs just
> because I didn't see any easy enough way to do that. Of course that
> meant that the bug didn't get fixed, but since I was only testing their
> software (or auditing their sources) I didn't really care about that.
> For Dovecot I do want bug reports from people like me.

This is for example trac's model. But it has shown to be a failure in
that once it became popular enough for spammers to care, it is being
abused to beyond recognition. And nowadays trac admins either dump the
ticketing part or restrict to registred users (which are non-trivial
to register under trac), or use captchas etc.

But you can run bugzilla and friends anonymously, if you like. You
create an account for that anonymous user and display the info for
using it on the "new bug" page.
-- 
Axel.Thimm at ATrpms.net
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