[Dovecot] Users can't delete an email (Totally Random effect)

Jesse C. Smillie jsmillie at gatewayk12.org
Tue Jul 1 23:40:09 EEST 2008


Will definitely look into the usermin connection. 

Not to be totally stupid, but I clicked the link you listed.  Does that 
mean next 1.0 release there will a fix to at least work out the whole 
can't delete thing?

-Jesse C. Smillie

"Insert inspirational or witty comment here...."



Timo Sirainen wrote:
> On Tue, 2008-07-01 at 15:07 -0400, Jesse C. Smillie wrote:
>   
>> Hello all...  Found a weird one here.  I tried to search the web but I'm 
>> not having luck so I thought I'd hit the mailing list.
>>
>> We have noticed off and on all school year that every so often a user 
>> gets an email that they just can't delete using Thunderbird or Outlook 
>> over IMAP (we do not support Pop3 anymore.)  Essentially the user clicks 
>> the email and takes it to the trash.  When they empty the trash the 
>> email appears again in their inbox as if it was new!  Up until this 
>> point I would just tell people to login to Usermin which is still set to 
>> access the email natively through the maildir format and delete it that way.
>>
>> What we have found out is that emails which have their info fields 
>> repeated twice are emails which can't be deleted.  So for example:
>> root at gator:/home/somedude# find ./ -iname '*,*,*'
>> ./Maildir/cur/1208807796.29873_0.gator:2,Sb:2,S
>>     
>
> http://hg.dovecot.org/dovecot-1.0/rev/39bb56f31185 fixes this.
>
>   
>> Unfortunately I don't know how or why these emails are created.
>>     
>
> Maybe Usermin creates them?
>
>   
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