[Dovecot] outlook2007 shows frequent imap disconnect no matter what outlook-idle setting in dovecot.conf

[Scott Silva]

on 3-26-2008 1:33 AM Kielbasiewicz, Peter spake the following:
> Hello,
> I saw the problem quite often in various posts but could not find a real solution .
> Problem is that I frequently get annoying popups from outlook 2007 about imap idle timeouts which block working with outlook until the popup is acknowledged.
> 
> The popup says:
>  Your IMAP server closed the connection. This can occur if you leave the connection idle for too long.
>  Protocol: IMAP
>  Server:     testhost
>  Port:         143
>  Error Code: 0x800CCCDD
> 
> I tried to run dovecot with or without  "imap_client_workarounds = outlook-idle" but do not see any difference.
> I am running dovecot on Red Hat Enterprise Linux Client release 5.1 (Tikanga).
> Below is the output of some commands to get a clue about my config.
> 
> Background info:
> Our primary mailboxes are on exchange servers.
> As there is a size limit on the server mailboxes I am evaluating a local storage solution for our users.
> Thus  I set up an additional mailbox in outlook using IMAP.
> Local .pst files can not be backuped easily (especially when outlook is running) and I am investigating a local IMAP server where users can move their mails to. This server can easily be backuped (even incrementally when using Maildir) and users do  always have access to their mails.
> The drawbacks are that users must have an extra login to the imap server because I have no ldap access to the company AD server from our local site domain.
> The solution will not be accepted though if I can not prevent the frequent disconnect popups.
> 
> Peter
> 
> 
> #dovecot --version
> 1.0.rc15
First try upgrading to a more current version. 1.0.rc15 has got to be a year 
old by now. You can get a newer rpm at atrpms.net.

-- 
MailScanner is like deodorant...
You hope everybody uses it, and
you notice quickly if they don't!!!!

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