[Dovecot] outlook2007 shows frequent imap disconnect no matterwhat, outlook-idle setting in dovecot.conf

[Javier García]

Hello all,

I configured

imap_client_workarounds = outlook-idle

after a customers complaint (Windows Vista, Outlook 2007) and after a 
week, she reports me that the issue has never repeated. So it has worked 
for me. I am running 1.0.rc15 (as from the original post) on a Debian 
etch box.

Regards,
Javier
> Message: 2
> Date: Mon, 31 Mar 2008 07:34:00 +0200
> From: "Kielbasiewicz, Peter" <peter.kielbasiewicz at philips.com>
> Subject: Re: [Dovecot] outlook2007 shows frequent imap disconnect no
> 	matterwhat outlook-idle setting in dovecot.conf
> To: "dovecot at dovecot.org" <dovecot at dovecot.org>
> Message-ID:
> 	<042A6AAA4FA2494FB87EC7AE1FE227AD629BB94850 at nlamsexm01.connect1.local>
> Content-Type: text/plain; charset="iso-8859-1"
>
>
> I updated to the latest rev from atrpms.net which is 1.0.13 and I see the same behaviour.
> No matter if I set "imap_client_workarounds = outlook-idle" or "imap_client_workarounds =" I get those disconnect popups. It seems that the setting has no effect.
>
> Is there someone who had success by applying the setting with outlook 2007?
>
>   Peter
>
>
>
>   
>> -----Original Message-----
>> From: dovecot-bounces+peter.kielbasiewicz=philips.com at dovecot.org
>> [mailto:dovecot-bounces+peter.kielbasiewicz=philips.com at dovecot.org] On
>> Behalf Of Samuel HAMEAU
>> Sent: Freitag, 28. M?rz 2008 11:11
>> Cc: dovecot at dovecot.org
>> Subject: Re: [Dovecot] outlook2007 shows frequent imap disconnect no
>> matterwhat outlook-idle setting in dovecot.conf
>>
>> Scott Silva a ?crit :
>>     
>>> on 3-26-2008 1:33 AM Kielbasiewicz, Peter spake the following:
>>>       
>>>> Hello,
>>>> I saw the problem quite often in various posts but could not find a
>>>> real solution .
>>>> Problem is that I frequently get annoying popups from outlook 2007
>>>> about imap idle timeouts which block working with outlook until the
>>>> popup is acknowledged.
>>>>
>>>> The popup says:
>>>>  Your IMAP server closed the connection. This can occur if you leave
>>>> the connection idle for too long.
>>>>  Protocol: IMAP
>>>>  Server:     testhost
>>>>  Port:         143
>>>>  Error Code: 0x800CCCDD
>>>>
>>>> I tried to run dovecot with or without  "imap_client_workarounds =
>>>> outlook-idle" but do not see any difference.
>>>> I am running dovecot on Red Hat Enterprise Linux Client release 5.1
>>>> (Tikanga).
>>>> Below is the output of some commands to get a clue about my config.
>>>>
>>>> Background info:
>>>> Our primary mailboxes are on exchange servers.
>>>> As there is a size limit on the server mailboxes I am evaluating a
>>>> local storage solution for our users.
>>>> Thus  I set up an additional mailbox in outlook using IMAP.
>>>> Local .pst files can not be backuped easily (especially when outlook
>>>> is running) and I am investigating a local IMAP server where users
>>>>         
>> can
>>     
>>>> move their mails to. This server can easily be backuped (even
>>>> incrementally when using Maildir) and users do  always have access
>>>>         
>> to
>>     
>>>> their mails.
>>>> The drawbacks are that users must have an extra login to the imap
>>>> server because I have no ldap access to the company AD server from
>>>>         
>> our
>>     
>>>> local site domain.
>>>> The solution will not be accepted though if I can not prevent the
>>>> frequent disconnect popups.
>>>>
>>>> Peter
>>>>
>>>>
>>>> #dovecot --version
>>>> 1.0.rc15
>>>>         
>>> First try upgrading to a more current version. 1.0.rc15 has got to be
>>>       
>> a
>>     
>>> year old by now. You can get a newer rpm at atrpms.net.
>>>
>>>       
>> I do have the same problem with dovecot 1.0.10 : disconnection popups
>> with Outlook 2003/2007 with this kind of line in the logs:
>> dovecot: 2008-03-26 15:16:01 Info: IMAP(user): Connection closed:
>> Connection reset by peer
>>
>> sam
>>     
>
>
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