[Dovecot] VZW Blackberry BIS problems?

[Patrick Domack]

Hmm, I haven't had any issues with BIS or BES users. But I checked my  
config and I have:
mailbox_idle_check_interval = 120

I did that for other purposes, guess that just fixed it for me, before  
bis ever started using the idle command.


Quoting "B. Cook" <bcook at poughkeepsieschools.org>:

> Ever since Columbus day things have been strange with my two dovecot  
> servers, according to my Blackberry users.
>
> We do not have a BES just the standard BIS that comes with a  
> personal account.
>
> Several people have told me that since that Monday that they get  
> occasional duplicate copies of messages which only appear singularly  
> in their Maildir inboxes.
>
> I myself even called VZW and got transferred to RIM themselves where  
> they 'reset' my account; (same as me going into the BIS server and  
> deleting and adding again) only to have the same thing happen; again  
> occasionally..
>
> Below is relevant dovecot info..
>
> -r-xr-xr-x  1 root  wheel  164064 Oct  1 17:16 /usr/local/sbin/dovecot
>
> (date it was built; prior to any problems.. *whew*) ;)
>
>      1	# 1.2.4: /usr/local/etc/dovecot.conf
>      2	# OS: FreeBSD 7.2-RELEASE-p3 i386
>      3	ssl_cert_file:  
> /usr/local/etc/lighttpd/ssl/mail.poughkeepsieschools.org.pem
>      4	ssl_key_file:  
> /usr/local/etc/lighttpd/ssl/mail.poughkeepsieschools.org.pem
>      5	disable_plaintext_auth: no
>      6	verbose_ssl: yes
>      7	login_dir: /var/run/dovecot/login
>      8	login_executable: /usr/local/libexec/dovecot/imap-login
>      9	login_greeting: mail.poughkeepsieschools.org OK
>     10	first_valid_uid: 89
>     11	last_valid_uid: 89
>     12	first_valid_gid: 89
>     13	last_valid_gid: 89
>     14	maildir_copy_preserve_filename: yes
>     15	mail_plugins: quota imap_quota
>     16	imap_client_workarounds: delay-newmail outlook-idle  
> tb-extra-mailbox-sep
>     17	auth default:
>     18	  mechanisms: plain login
>     19	  user: vpopmail
>     20	  passdb:
>     21	    driver: vpopmail
>     22	  userdb:
>     23	    driver: vpopmail
>     24	  socket:
>     25	    type: listen
>     26	    client:
>     27	      path: /var/run/dovecot/auth-client
>     28	      mode: 438
>     29	plugin:
>     30	  quota: maildir:User quota
>     31	  expire: Trash 7 Spam 30
>
> Now what does not show here is something that I put in that it  
> looked like it was supposed to help but didn't..
>
> mailbox_idle_check_interval = 30
>
> after looking around at other people complaining about BIS and  
> possible dovecot issues it seemed that that entry was the 'magic'  
> the BIS was missing; except I never had it and never had troubles.
>
> I'm assuming this is a BIS issue of some sort, but I can't tell.
>
> After looking on the wiki I didn't see anything that says "BIS users  
> look here for tips.. "
>
> So I'm assuming there aren't any; I think it should just work with  
> the IMAP server..
>
> Any help would be appreciated as everyone thinks this is 'our  
> problem' and "if we had an exchange server we wouldn't be having  
> these problems.."
>
> Thanks in advance..
>
>
>