[Dovecot] Single-instance storage is bad for you!

Stan Hoeppner stan at hardwarefreak.com
Tue Nov 16 04:55:03 EET 2010


Jerry put forth on 11/15/2010 5:00 PM:

> I am not here to placate
> the company's employees.

Whether you think so or not, you indeed are there to meet the needs of
the user base.  A lot of SAs often learn this lesson too late.  Without
users there is no need for your position.  And that fact usually
_doesn't_ cut both ways.  Think about that for a second.

As I said, at many places this isn't an issue.  At others, usually the
large enterprises, IT staff are perennial fodder for the meat grinder,
mainly because personal relationships with users can't be established
simply because of scale.

You never see most of the people who rely on you, yet, they know exactly
who you are when things you are responsible for break.  They _will_ find
you.  If the wrong things break, or break too often, whether it's your
action or lack thereof that causes the breakage, or equipment failure,
etc, it doesn't often matter.  Someone important who relies on that
system can snap a finger and you're gone, often without ever meeting the
person who snapped the fingers, even after 5, 10, 15 years with the
place. :(  It simply matter who in a position of power is having a
really bad day/week/personal life/whatever, and decides to exact some
form of revenge on the world that day, when a failure of _your_ system
causes s/he to go over the edge.  This phenomenon isn't isolated to IT.
 But, for the past 40 years, IT systems have replaced the functions of
huge portions of the office staff functions, so IT is far more exposed
to wrath. :(

-- 
Stan


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