[Dovecot] Dovecot / IMAP / New Mails are not shown unless you open the folder in Outlook

[Timo Sirainen]

On 28.3.2012, at 1.24, stonegate wrote:

> Problem: When i receive a new email, it does not appear in my Outlook unless
> i have the IMAP Inbox Folder open (highlighted selection).
> 
> Sometimes i have new mail in my inbox for over 15 Minutes and i dont realize
> it unless i click on the inbox folder.
> 
> Before that problem occured on my old system ( i think it was dovecot as
> well ) the inbox folder refreshed automatically and i instantly knew when i
> had new emails. It was kind of like with my exchange account.
> 
> Does anyone have a clue what might be wrong ? Since i did not re-install
> outlook or something it cannot be a client thing since no settings changed
> on the client side.
> 
> Maybe i have to do something with dovecots config file? I think it should
> keep the connection to the server open or something. I´d appreciate any kind
> of help.

I'm not aware of any Dovecot change or any Dovecot setting that could change this behavior in Outlook. It's the client's choice how it monitors the mailboxes.