[Dovecot] Mail being delivered but MUA showing empty inbox

[Stan Hoeppner]

On 8/2/2013 3:25 AM, Nigel Smith wrote:

>> Probably a namespace issue.  The imap daemon is telling you there's not
>> new mail.  So wherever it's looking it sees no mail.  So either it's
>> looking in the wrong place, and the configuration isn't correct.  Error
>> logs will inform you about the latter, 'dovecot -n' about the former.
>> Show dovecot client connection and error logging, and dovecot -n.
> 
> Hi Stan,
> 
> Unfortunatley not.

Unfortunately you failed to provide 'dovecot -n' output which makes
assisting you much more difficult.  Providing this is standard operating
procedure.

> As demonstrated in my initial post, I can do :
> 
> #cat /srv/mail/ops.example.com/test/new/1375430267.M868397P2192.ukc-vm02-mx01\,S\=477\,W\=486
> 
> And the debug shows the MUA looking in the same place  (forgot to include the Dovecot MUA debug earlier) :
> 
> Aug  2 09:01:09 ukc-vm02-mx01 postfix/anvil[2642]: statistics: max connection rate 1/60s for (smtp:192.168.198.199) at Aug  2 08:57:17
> Aug  2 09:01:09 ukc-vm02-mx01 postfix/anvil[2642]: statistics: max connection count 1 for (smtp:192.168.198.199) at Aug  2 08:57:17
> Aug  2 09:01:09 ukc-vm02-mx01 postfix/anvil[2642]: statistics: max cache size 1 at Aug  2 08:57:17
> Aug  2 09:03:38 ukc-vm02-mx01 dovecot: imap-login: Login: user=<test at ops.example.com>, method=PLAIN, rip=192.168.198.199, lip=79.170.177.71, mpid=2667, TLS
> Aug  2 09:03:38 ukc-vm02-mx01 dovecot: imap(test at ops.example.com): Debug: Effective uid=1001, gid=1001, home=/
> Aug  2 09:03:38 ukc-vm02-mx01 dovecot: imap(test at ops.example.com): Debug: maildir++: root=/srv/mail/ops.example.com/test, index=, control=, inbox=/srv/mail/ops.example.com/test, alt=
> Aug  2 09:03:51 ukc-vm02-mx01 dovecot: imap(test at ops.example.com): Disconnected: Logged out bytes=26/599

All of this logging isn't telling us anything.  Seeing your
configuration should.  Given that Dovecot relies on indexes for
everything it does, including listing of INBOX and mailbox contents, the
fact that you're not seeing new mail is likely due to an index problem
of some sort, either misconfiguration or corrupion, etc.

Unfortunately all I can do is make general educated guesses about your
problem because you refuse to provide your 'dovecot -n' output.

-- 
Stan