[Dovecot] ot: tracking messages- luser troubleshooting
rs at sys4.de
Thu Dec 12 12:43:05 EET 2013
Am 12.12.2013 11:36, schrieb voytek at sbt.net.au:
> I had a user complaining of 'not getting emails'
> I've searched for sender in maillog, got two messages, both showed up as;
> Dec 12 15:51:29 emu postfix/pipe: 3F21C5E750: to=<xxx>,
> relay=dovecot, delay=6.4, delays=6.3/0.01/0/0.12, dsn=2.0.0, status=sent
> (delivered via dovecot service)
> Dec 12 15:51:29 emu postfix/qmgr: 3F21C5E750: removed
> yes the user claimed the message was not received,
> eventually, after traversing through severl directories, I found the
> message in '../Maildir/.Deleted Messages'
> it turns out it was inadvertenltly deleted on iphone.
> there has to be a better way to try to find / resolve such issues ?
> what's an optimal way of trying to trace such? I greped for the 3F21C5E750
> string through several Maildirs
MfG Robert Schetterer
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