Outlook 2013 not fetching new mail/synchronization issues

[Robert Schetterer]

Am 29.06.2015 um 12:08 schrieb Dragos Pacher:
> Hi all,
> 

sorry short in time , not reading your config

but in most cases problems on windows are based
on firewall/proxies either local or at the gateway, sometimes with other
net issuses

local firewall may included in antivirus solutions, have you checked this ?
have you tried thunderbird on the same machine ?

>  
> 
> Dovecot 2.2.10 CentOS 6 64 bit.
> 
>  
> 
> We are having terrible synchronization issues with Outlook 2013 (all
> updates) on Windows 7 SP1 and 8.1 hosts (all updates).
> 
>  
> 
> Scenario: 
> 
> 1.       Emails were sent since user closed Outlook
> 
> 2.       Next day: start computer, open outlook
> 
> 3.       No new email (even though email were sent overnight)
> 
> 4.       half a day later Outlook fetches emails like nothing happened
> 
>  
> 
> Second issue: folders created or email send in Outlook 2013 does not
> synchronize on IMAP, they remain only local ..
> 
>  
> 
> But I am mostly interested into finding a fix for the first synchronization
> issue described in scenario. Second is also important
> 
> but I have a feeling its connected to the first.
> 
>  
> 
> Any help will be highly appreciated! 
> 
>  
> 
> dovecot.conf
> 
>  
> 
> listen = *
> 
>  
> 
> #base_dir = /var/run/dovecot
> 
>  
> 
> # Enabled mail protocols.
> 
> #protocols = pop3 imap sieve
> 
> protocols = pop3 imap
> 
>  
> 
> # User/group who owns the message files:
> 
> mail_uid = 89
> 
> mail_gid = 89
> 
>  
> 
> # Assign uid to virtual users.
> 
> first_valid_uid = 89
> 
> last_valid_uid = 89
> 
>  
> 
> mail_max_userip_connections = 200
> 
> default_client_limit = 3000
> 
>  
> 
> namespace inbox {
> 
>   separator = .
> 
>   prefix = INBOX.
> 
>   inbox = yes
> 
>     
> 
>   # These mailboxes are widely used and could perhaps be created
> automatically:
> 
>   mailbox Drafts {
> 
>     special_use = \Drafts
> 
>   }
> 
>   mailbox Junk {
> 
>     special_use = \Junk
> 
>   }
> 
>   mailbox Trash {
> 
>     special_use = \Trash
> 
>   }
> 
>  
> 
>   # For \Sent mailboxes there are two widely used names. We'll mark both of
> 
>   # them as \Sent. User typically deletes one of them if duplicates are
> created.
> 
>   mailbox Sent {
> 
>     special_use = \Sent
> 
>   }
> 
>   mailbox "Sent Messages" {
> 
>     special_use = \Sent
> 
>   }
> 
> }
> 
>  
> 
> # Logging. Reference: http://wiki2.dovecot.org/Logging
> 
> log_path = /var/log/dovecot.log
> 
> mail_debug = no
> 
> auth_verbose = no
> 
> auth_debug = no
> 
> auth_debug_passwords = no
> 
> auth_verbose_passwords = no
> 
>  
> 
> auth_worker_max_count = 2048
> 
>  
> 
> # SSL: Global settings.
> 
> # Refer to wiki site for per protocol, ip, server name SSL settings:
> 
> # http://wiki2.dovecot.org/SSL/DovecotConfiguration
> 
> ssl = yes
> 
> verbose_ssl = no
> 
> ssl_ca = </etc/ssl/savvy.cz-CA.pem
> 
> ssl_cert = </etc/ssl/savvy.cz.crt
> 
> ssl_key = </etc/ssl/savvy.cz.key
> 
>  
> 
> disable_plaintext_auth = no
> 
>  
> 
> # Mail location and mailbox format.
> 
> #mail_location = maildir:/%Lh/Maildir/:INDEX=/%Lh/Maildir/
> 
> mail_location = maildir:~/Maildir:INDEX=/home/dovecotindex/%Lh/Maildir/
> 
>  
> 
> # Authentication related settings.
> 
> # Append this domain name if client gives empty realm.
> 
> auth_default_realm = 
> 
>  
> 
> # Authentication mechanisms.
> 
> auth_mechanisms = PLAIN LOGIN
> 
>  
> 
> service imap-login {
> 
>     client_limit = 3024
> 
>     process_limit = 2048
> 
>     process_min_avail = 64
> 
>     vsz_limit = 64 M
> 
> }
> 
>                                 
> 
> service auth {
> 
>     client_limit = 3072
> 
>     
> 
>     unix_listener auth-userdb {
> 
>     }
> 
>     
> 
>     inet_listener {
> 
>                 port = 12345
> 
>     }
> 
> }
> 
>  
> 
> service imap {
> 
>   vsz_limit = 256M
> 
>   # Max. number of IMAP processes (connections)
> 
>   process_limit =  2048
> 
> #imap_idle_notify_interval = 2 mins
> 
> }
> 
>  
> 
> service pop3 {
> 
>   # Max. number of POP3 processes (connections)
> 
>   process_limit = 1024
> 
> }
> 
>  
> 
> # Virtual mail accounts.
> 
> userdb {
> 
>     args = /etc/dovecot/dovecot-mysql.conf
> 
>     driver = sql
> 
> }
> 
> passdb {
> 
>     args = /etc/dovecot/dovecot-mysql.conf
> 
>     driver = sql
> 
> }
> 
>  
> 
> plugin {
> 
>     auth_socket_path = /var/run/dovecot/auth-master
> 
>  
> 
>     # Plugin: autocreate. Create and subscribe to default IMAP folders.
> 
>     autocreate = INBOX
> 
>     autocreate2 = Sent
> 
>     autocreate3 = Trash
> 
>     autocreate4 = Drafts
> 
>     autocreate5 = Junk
> 
>     autosubscribe = INBOX
> 
>     autosubscribe2 = Sent
> 
>     autosubscribe3 = Trash
> 
>     autosubscribe4 = Drafts
> 
>     autosubscribe5 = Junk
> 
>  
> 
>     # Plugin: expire.
> 
>     expire = Trash 7 Trash/* 7 Junk 30
> 
>     expire_dict = proxy::expire
> 
>  
> 
>     # Pigeonhole managesieve service.
> 
>     # Reference: http://wiki2.dovecot.org/Pigeonhole/Sieve/Configuration
> 
>     # Per-user sieve settings.
> 
>     sieve_dir = /%Lh/sieve
> 
>     sieve = /%Lh/sieve/dovecot.sieve
> 
>  
> 
>     # Global sieve settings.
> 
>     sieve_global_dir = /home/vpopmail/sieve
> 
>     sieve_global_path = /home/vpopmail/sieve/dovecot.sieve
> 
>     #sieve_before =
> 
>     #sieve_after =
> 
> }
> 
>  
> 
> service dict {
> 
>     unix_listener dict {
> 
>     #    mode = 0660
> 
>     #    user = vmail
> 
>     #    group = vmail
> 
>     }
> 
> }
> 
>  
> 
> protocol lda {
> 
>     # Reference: http://wiki2.dovecot.org/LDA
> 
>     #mail_plugins = quota sieve autocreate
> 
>     #auth_socket_path = /var/run/dovecot/auth-master
> 
>     #log_path = /var/log/sieve.log
> 
>     #lda_mailbox_autocreate = yes
> 
>     #postmaster_address = root
> 
> }
> 
> protocol imap {
> 
>     mail_max_userip_connections = 2048
> 
>     imap_client_workarounds = tb-extra-mailbox-sep
> 
>     #mail_plugins = quota imap_quota autocreate
> 
>     #mail_plugins = autocreate
> 
>  
> 
> }
> 
> protocol pop3 {
> 
>     #mail_plugins = quota
> 
>     pop3_uidl_format = UID%u-%v
> 
>     pop3_client_workarounds = outlook-no-nuls oe-ns-eoh
> 
> }
> 
>  
> 
>  
> 
> Regards,
> 
>  
> 
>  
> 
> Pacher Dragos
> 
>  
> 



Best Regards
MfG Robert Schetterer

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