Problem connecting to an imap account with Dovecot

[Tom Hendrikx]

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On 28-03-15 15:39, Laurent Rathle wrote:
> Hello,
> 
> I have several accounts on my server. I can’t connect to one of
> them using Apple mail on Mac or IOS to create my account or read my
> mail in these applications. I can send mails to this address and
> read them with my Horde webmail. I have these messages in the log
> :
> 
> Mar 28 12:21:49 sd-41648 dovecot: imap-login: Login:
> user=<laurent at xxxxxx.fr>, method=PLAIN, rip=::1, lip=::1,
> mpid=13705, TLS, session=<vKWGdFcSXAAAAAAAAAAAAAAAAAAAAAAB>

Login from localhost (rip=::1), probably using horde webmail

> Mar 28 12:21:50 sd-41648 dovecot: service=imap,
> user=laurent at xxxxxx.fr, ip=[::1]. Disconnected: Logged out rcvd=26,
> sent=435

Logout from localhost, same same. rcvd and sent data are larger than
zero, seems to work fine.

> Mar 28 12:21:21 sd-41648 postfix/master[31571]: message repeated 4
> times: [ warning: master_wakeup_timer_event: service
> pickup(public/pickup): Connection refused] Mar 28 12:21:52 sd-41648
> postfix/master[31571]: warning: master_wakeup_timer_event: service
> qmgr(public/qmgr): Connection refused

Unrelated to dovecot, but your server seems to have other issues too.

There are no log lines from dovecot that tell us about connections
from remote (i.e. non localhost) hosts. If you can't connect using an
external client, maybe your firewall is still closed, or dovecot is
only listening on localhost?

You should start here: http://wiki.dovecot.org/TestInstallation and
tell where you got stuck (and include the details of the steps you
managed to complete).

> 
> I have :
> 
> Plesk 12 Ubuntu 14.04.2 Dovecot 2.2.12
> 
> You can see my configuration file here :
> http://pastie.org/10059309

No obvious stuff in there other than the qmail references (despite
having postfix running too), but please post `dovecot -n` output
directly in your mail, next time. Thank you ;)

> 
> What should I do ?
> 
> Thank you
> 

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