Some mails seen only via POP3 but not via IMAP

[Steffen Kaiser]

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On Fri, 25 Mar 2016, Nikolaos Milas wrote:

> There is a usercomplaining that some incoming mails never show up in webmail 
> (we are using squirrelmail - the user is checking for mail regularly and is 
> not ignorant) and can only be seen/downloaded through a mail client via POP3 
> (the user uses "Leave on Server" option).
>
> Has anyone seen such a behavior? Can you suggest some troubleshooting steps 
> or solution?
>
> What may cause some mails to not show in webmail - (or in general to mails 
> accessed via IMAP, as I interpret it)?

did you verified that the messages are not visible via IMAP - apart from 
your web mail environment?


- -- 
Steffen Kaiser
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