Cannot log in to IMAP server and logs are unclear as to why

[Aki Tuomi]

Hi!

I tried with your config and I got:

Jun 05 08:43:30 auth-worker(11465): Error: passwd-file /etc/dovecot/users: User test at test.com is missing userdb info

This is because your line is missing sufficient amount of colons, try changing

test at test.com:{plain}test

into

test at test.com:{plain}test:::::::::::

Aki

> On 05/06/2020 02:31 Scott A. Wozny <sawozny at hotmail.com> wrote:
> 
> 
> Hi Aki,
> 
> 
> Thanks for the response. I'm, unfortunately, a little confused. This is the only line in /etc/dovecot/users:
> 
> 
> test at test.com:{plain}test
> 
> 
> Which matches your suggestion to use the full smtp address as the username and log in with it, which I did for my test. Can you specify what it was you thought I should try differently?
> 
> 
> Regardless, I see your point about trying a less complex username. In the end, I want to host 3 small domains on one server which looks well within Dovecot's capability, but I'll try taking the use of the domain name out of the equation for now to try and narrow down / correct the errors.
> 
> 
> Thanks,
> 
> 
> Scott
> 
> 
> 
> ------------------------------
> From: Aki Tuomi <aki.tuomi at open-xchange.com>
>  Sent: June 4, 2020 3:14 AM
>  To: Scott A. Wozny <sawozny at hotmail.com>; dovecot at dovecot.org <dovecot at dovecot.org>
>  Subject: Re: Cannot log in to IMAP server and logs are unclear as to why
> 
>  > On 04/06/2020 02:51 Scott A. Wozny <sawozny at hotmail.com> wrote:
>  > 
>  > 
>  > I’m trying a super basic config based upon https://wiki.dovecot.org/HowTo/PostfixDovecotLMTP but before I work on shipping mail through Postfix to DoveCot, I wanted to make sure IMAP is working first, but I can’t even get a basic login to so I thought I’d see if the gurus on the list might be able to point out I’m doing wrong. The documentation is pretty good, but there were some gaps I had to guess at and I’m presuming that’s where I went wrong. I’ve turned SELinux to permissive mode, for now.
>  > 
>  > 
>  > Here’s the doveconf -n:
>  > 
>  > 
>  > # 2.2.36 (1f10bfa63): /etc/dovecot/dovecot.conf
>  
>  <snip/>
>  
>  auth_username_format = %Ln
>  
>  should fix your problem.
>  
>  alternatively you need to change /etc/dovecot/users to have
>  
>  test at test.com:....
>  
>  instead of
>  
>  test:....
>  
>  and log in always with full username.
>  
>  Aki
>