On 15/01/2024 21:13, Joe Acquisto wrote:
A small SOHO system, of installed perhaps a year. Seems to be working and wished to add pigeonhole/sieve. Per Pigeonhole/sieve troubleshooting in the docs, set on mail_debug = yes and this is what I see, upon launching Thunderbird as the client. Thought that "unknown user" and "permission denied" deserved attention before any other steps. Just the dialog for one user is pasted below. pid 475 is dovecot,vmail for dovecot imapd This is what I see for /proc/self/io blah # ll /proc/self/io -r-------- 1 root root 0 Jan 15 15:10 /proc/self/io Jan 15 14:53:35 auth-worker(22903): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<1>: pam (me@here.com,192.168.11.166,<RbZgXgEPUKbAqAum>): unknown user Jan 15 14:53:35 auth-worker(22901): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<4>: passwd (me@here.com,192.168.11.166,<RbZgXgEPUKbAqAum>): unknown user Jan 15 14:53:35 imap-login: Info: Login: user=me@here.com, method=PLAIN, rip=192.168.11.166, lip=192.168.0.225, mpid=22907, session=<RbZgXgEPUKbAqAum> Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: Effective uid=100, gid=1000, home=/home/vmail/me@here.com Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: open(/proc/ self/io) failed: Permission denied Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: Namespace inbox: type=private, prefix=, sep=, inbox=yes, hidden=no, list=yes, subscriptions=yes location=maildir:~/ Maildir Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: maildir++: root=/home/vmail/me@here.com/Maildir, index=, indexpvt=, control=, inbox=/home/ vmail/joea@j4com puters.com/Maildir, alt= Jan 15 14:53:35 auth-worker(22904): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<1>: pam (me@here.com,192.168.11.166,<d7VgXgEPTqbAqAum>): unknown user Jan 15 14:53:35 auth-worker(22901): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<5>: passwd (me@here.com,192.168.11.166,<d7VgXgEPTqbAqAum>): unknown user Jan 15 14:53:35 imap-login: Info: Login: user=me@here.com, method=PLAIN, rip=192.168.11.166, lip=192.168.0.225, mpid=22908, session=<d7VgXgEPTqbAqAum> Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: Effective uid=100, gid=1000, home=/home/vmail/me@here.com Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: open(/proc/ self/io) failed: Permission denied Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: Namespace inbox: type=private, prefix=, sep=, inbox=yes, hidden=no, list=yes, subscriptions=yes location=maildir:~/ Maildir Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: maildir++: root=/home/vmail/me@here.com/Maildir, index=, indexpvt=, control=, inbox=/home/ vmail/joea@j4com puters.com/Maildir, alt= Jan 15 14:53:36 imap(joea@acquisto-us.com)<22906><fwJdXgEPQKbAqAum>: Debug: Mailbox INBOX: Mailbox opened Jan 15 14:53:36 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: Mailbox INBOX: Mailbox opened Jan 15 14:53:37 imap(joea@acquisto-us.com)<22906><fwJdXgEPQKbAqAum>: Debug: Mailbox INBOX: UID 13710: Opened mail because: prefetch
Hi Joe
it looks like two different issues. The unknown user issue doesn't seem related to you having activated debugging, as far as I can see. Also you should check if that username is expected to exist or not. If the username does not exist, then the message is correct and you should investigate your client sending that request.
The permission denied is a consequence of imap running as dovecot user without access to that file which requires root user permission. I would not change the user though. Ideally a fix should be done to avoid this message, but I believe it is harmless, particuarly if you don't have any other issues.
I don't normally run debug mode, but when I have done so, I have seen that too.
best regards
John