5 Jul
2005
5 Jul
'05
10:46 p.m.
That's pretty dangerous. Slightly less dangerous would be to give your tech people a way to change a customer's password temporarily and to revert it back to the old one when they are done.
Good idea :) Thanks... since we're in LDAP, I'll just have LDAP change the password, read the mail spool, then change the password back again.