# 2.2.13: /etc/dovecot/dovecot.conf # OS: Linux 4.9.25 i686 Gentoo Base System release 2.2 # pidgeonhole v0.4.3 # Thunderbird 3.0.4
impact
Emails, for which the filter applies, gets copied to the desired folder, but get kept in the inbox with deleted flag (in Roundcube you see them grayed out a bit, in Thunderbird they are not shown at all).
When the incoming email is from an internal mailing list (mailman), beginning with the user with the buggy Thunderbird all following emails of the internal users are flagged as deleted, but only if the user has a sieve file in their directory - no matter whether it is active or not.
After activating detailed logging the user with the "problematic" filter was found quickly.
The error is reproducible:
- install old Thunderbird version
- create filter
- write an email, which triggers the filter -> email is flagged deleted but does not get deleted
Though, the user does not have a sieve file on our server, the filtering happened in the very same second when the email was delivered to the other colleagues.
Both Thunderbird and Pidgeonhole are outdated, so I am unsure if you are even interested in this bug report.
Fix
I made the user to update his Thunderbird version -> no more problems. Anyhow, a single "user interaction" should not be able to effect other mail accounts (ie Thunderbirds filter somehow disturbed the lmtp process).
-- Jürgen Gmach . juergen.gmach@apis.de . +49 9482 941545 APIS Informationstechnologien GmbH . http://www.apis.de Gewerbepark A 13, 93086 Wörth/Donau . Deutschland Sitz der GmbH: Wörth/Donau, Amtsgericht Regensburg (HRB 6684) Geschäftsführer: Julia Anna Dietz, Jürgen Eilers, Peter Rosenbeck