I make other test:

If I dump the message file m.xxx with doveadm dump I found

Detected file type: dbox
file.msg_header_size = 30
file.create_stamp = 1532017559 (2018-07-19 18:25:59)

offset 16:
msg.size = 2252089
msg.received = 1532017559 (2018-07-19 18:25:59)
msg.virtual-size = 2281418
msg.guid = 06b7dd2c97bb505b54340000193e0904
msg.orig-mailbox = INBOX

I think is corrupted the index

Il 20/07/2018 14:04 Fineware PM ha scritto:

Hello,

no sieve SCRIPT.

in the maillog say "Stored to INBOX".

I don't have the maillog plugin, I install it now to track future problems.

But If I backup the inbox all email (also that I cannot see) is in the mbox file.

 

Il 20/07/2018 13:56 Sami Ketola ha scritto:

On 20 Jul 2018, at 14.48, Fineware PM <postmaster@fineware.it> wrote:

Hello,

I use dovecot with dbox storage system.

Today I receive 2 mail (I see that in the maillog ) but I don't find in INBOX using my IMAP client.

I look in the files m.* and I find the message that I receive. But I cannot find it in any IMAP folder.

I try to run "doveadm force-resync -u user inbox" but nothing change.

I export all email using the command "doveadm backup -u user mbox:/tmp/mail:INDEX:/tmp/imap:LAYOUT:maildir++

and in the mbox file for inbox I found the 2 mails arrived.

How I can understand why I cannot see the messages ? or how I can recover it ?

Bet regards.

 

Can you see anything in the logs related? Do you use sieve scripts? Does the user have sieve script that might have moved/deleted the message?

Do you have maillog plugin enabled to log what the users do? Can you see the user deleting the mails? https://wiki.dovecot.org/Plugins/MailLog

 

Sami

 

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