11 Aug
2005
11 Aug
'05
9:05 a.m.
bclements@io-networks.com wrote:
It's not just that mail is dissappearing, it's that mail is being DELETED completely from random opened folders. We have verified that no other clients(pop3 or imap) are accessing the servers and deleting the mail.
When a user opens a folder, the mail is there and then it's not.
This sounds suspiciously like someone has turned on the anti-spam feature of their mail client with "delete mails detected as SPAM" selected instead of safely moving it to a SPAM folder for review.
Any chance they're the sort of user to turn on good sounding features without checking how they work? (I know, I know... most of management, and half the rest of the users fit this category :)
-- Curtis Maloney