On Thu, 19 Jul 2018 08:11:40 +0200 Steffen Kaiser skdovecot@inf.h-brs.de wrote:
On Thu, 19 Jul 2018, Mark Foley wrote:
On Wed, 18 Jul 2018 07:23:06 +0200 Steffen Kaiser skdovecot@inf.h-brs.de wrote:
On Tue, 17 Jul 2018, Mark Foley wrote:
On Tue, 17 Jul 2018 08:06:24 +0200 Steffen Kaiser skdovecot@inf.h-brs.de wrote:
On Mon, 16 Jul 2018, Mark Foley wrote:
We had a user quit recently. Three days ago I copied his entire Maildir folder to another user to that user's Maildir/.JoesEmail. I changed ownership and made the permission 'chmod -R og-rwx .', just like all the other files/directories of the new owner. This didn't work to show the new folder. Today, in his Thunderbird client, I subscribed to the 'JoesEmail' folder. I restarted dovecot and restarted Thunderbird.
In Thunderbird, the 'JoesEmail' folder now shows, but it is empty and shows none of the subordinate mail folders. I ran 'doveadm index -u newowner JoesEmail' and 'doveadm force-resync -u newowner JoesEmail'. This didn't help.
I did this once before with a previous user who quit and only changed ownership, no subscribing, no doveadm, and that worked.
What am I doing wrong?
Your description might be interpreted one way or another, esp. "copied his entire Maildir folder ... to that user's Maildir/.JoesEmail".
Also, it depends on how you have configured mail_location.
If this means that you have: Maildir/.JoesEmail/{new,cur,tmp} Maildir/.JoesEmail/.mailbox/{new,cur,tmp} Maildir/.JoesEmail/.mailbox.submailbox/{new,cur,tmp} now, that will clash with the standard Maildir format: https://wiki2.dovecot.org/MailboxFormat/Maildir
You would need to move the subfolders with a leading dot of .JoesEmail into: Maildir/.JoesEmail/{new,cur,tmp} Maildir/.JoesEmail.mailbox/{new,cur,tmp} Maildir/.JoesEmail.mailbox.submailbox/{new,cur,tmp}
If you use :LAYOUT=fs to mail_location, .JoesEmail should spell JoesEmail
Subscription is needed only, if the mail client "displays subscribed folders only" or does not "display all folders". The meaning of the setting varies from client to client.
Another way would to keep the other account and share it via ACLs: https://wiki2.dovecot.org/SharedMailboxes/Shared
Steffen Kaiser
Steffen, thanks for your reply. I did have the copied folders as shown in your first example. I changed that to what you show as the remedy. The target user's Maildir folder now has:
drwx------ 5 mpress domusers 4096 2017-06-28 20:07 .Deleted\ Messages.Junk/ drwx------ 5 mpress domusers 4096 2018-07-16 23:22 .Delta\ Dental/ drwx------ 21 mpress domusers 4096 2018-07-17 16:48 .Dennis\ Email/ drwx------ 5 mpress domusers 4096 2018-07-16 23:15 .Dennis\ Email.Deleted\ Items/ drwx------ 5 mpress domusers 4096 2018-07-16 23:15 .Dennis\ Email.Deleted\ Items.Sent/ drwx------ 5 mpress domusers 4096 2018-07-17 17:02 .Drafts/ drwx------ 5 mpress domusers 4096 2018-07-17 16:35 .ESI/
Where '.Dennis Email' is the folder for the old user. I copied the old user's 'Maildir/.Deleted Items' and 'Maildir/.Deleted Items/Sent' to the target user's 'Maildir/.Dennis Email.Deleted Items' and 'Maildir/.Deleted Items/Sent, respective. That how I understood what you advised. There are more such subfolders, but I thought I'd try this one first.
However, still only the "Dennis Email" folder shows in the mail client, empty, no sub-folders even though "Deleted Items.Sent/cur" has plenty of mail files (1522).
I did try running 'doveadm index -u mpress "Dennis Email"', again; and restarting dovecot and thunderbird again, but still nothing.
First check if Dovecot thinks the folders are there:
doveadm mailbox list -u "mpress" | grep Dennis
yes:
# doveadm mailbox list -u "mpress" | grep Dennis Dennis Email Dennis Email.Deleted Items Dennis Email.Deleted Items.Sent
That means: Dovecot sees them, but your client is not. Are you absolutely sure the client is set to "display all folders"? Secondly, make sure Thunderbird rescans the folders. Sometimes you need to collapse *certain* levels and expand them. I mean, collaps the whole tree of the account, then expand it again, see if the triangle in front of Dennis Email appeared, tap there, a.s.o. I have a Thunderbird client, that for whatever reason I don't know, "forgets" about a certain hierarchie (subtree) now and then.
As another test, you could speak IMAP:
telnet localhost 143 1 login mpress "pwd" 2 list * * 3 lsub * *
You could manually add those to the subscription file, if LSUB does not display the folders. LSUB displays only subscribed folders, LIST displays all.
Then make sure that each of the three folders contain the cur, new, tmp subfolders.
They do:
drwx------ 2 mpress domusers 4096 2018-07-13 14:30 ./.Dennis\ Email/cur/ drwx------ 2 mpress domusers 4096 2018-07-13 14:30 ./.Dennis\ Email/new/ drwx------ 2 mpress domusers 4096 2018-07-13 14:30 ./.Dennis\ Email/tmp/ drwx------ 2 mpress domusers 2678784 2017-06-23 12:14 ./.Dennis\ Email.Deleted\ Items/cur/ drwx------ 2 mpress domusers 180224 2016-06-20 16:29 ./.Dennis\ Email.Deleted\ Items/new/ drwx------ 2 mpress domusers 16384 2016-06-20 16:29 ./.Dennis\ Email.Deleted\ Items/tmp/ drwx------ 2 mpress domusers 507904 2018-07-13 13:02 ./.Dennis\ Email.Deleted\ Items.Sent/cur/ drwx------ 2 mpress domusers 4096 2015-02-23 17:51 ./.Dennis\ Email.Deleted\ Items.Sent/new/ drwx------ 2 mpress domusers 4096 2018-07-13 13:02 ./.Dennis\ Email.Deleted\ Items.Sent/tmp/
Does the Dovecot log contains something?
Nothing at all when searching for "Dennis Email"
Almost there! The 'list' command showed the mail folders, but the lsub command did not show them all as subscribed. So, I subscribed to them in Thunderbird and the top level folders showed up. I had to go back into Thunderbird and subscribe to the sub-folders. Apparently the 'subscribe' function in Thunderbird does not recursively auto-subscribe sub-folders. I'll have to check with the Thunderbird forum to see how to auto-subscribe, etc.
One last problem. All of the former user's folders and message are now showing except for
.Dennis Email.INBOX/
and its mail sub-folders. In the TBIRD 'subscribe' function, INBOX is grayed out and there is no subscribe checkbox. I renamed this folder to 'Dennis Inbox' (on the Dovecot server), and was then able to subscribe to 'Dennis Inbox' in Tbird. However, none of its subfolders or messages show, and the subscribe function lists no subfolders, which are:
drwx------ 5 mpress domusers 4096 2018-07-19 17:55 .Dennis\ Email.Dennis\ Inbox/ drwx------ 5 mpress domusers 4096 2018-07-19 20:58 .Dennis\ Email.Dennis\ Inbox.Actuary/ drwx------ 5 mpress domusers 4096 2018-07-19 20:58 .Dennis\ Email.Dennis\ Inbox.Healthcare/ drwx------ 5 mpress domusers 4096 2018-07-19 20:58 .Dennis\ Email.Dennis\ Inbox.Litigation/ drwx------ 5 mpress domusers 4096 2018-07-19 20:58 .Dennis\ Email.Dennis\ Inbox.Misc/ drwx------ 5 mpress domusers 4096 2018-07-19 17:57 .Dennis\ Email.Dennis\ Inbox.Outside\ Counsel/ drwx------ 5 mpress domusers 4096 2018-07-19 20:12 .Dennis\ Email.Dennis\ Inbox.Outside\ Counsel.Investments/ drwx------ 5 mpress domusers 4096 2018-07-19 20:12 .Dennis\ Email.Dennis\ Inbox.Outside\ Counsel.Timber/ drwx------ 5 mpress domusers 4096 2018-07-19 20:58 .Dennis\ Email.Dennis\ Inbox.Public\ Records/ drwx------ 5 mpress domusers 4096 2018-07-19 20:58 .Dennis\ Email.Dennis\ Inbox.RFP/
All these folders do contain /tmp, /cur, /new. Also, oddly, Tbird still shows the INBOX folder (grayed out) under "Dennis Email", even though it physically no longer exists.
I've restarted Dovecot and Thunderbird.
'list' shows all the 'Dennis Email.Dennis Inbox' folders, but no 'Dennis Email.INBOX':
- LIST (\HasChildren) "." "Dennis Email.Dennis Inbox"
- LIST (\HasNoChildren) "." "Dennis Email.Dennis Inbox.Misc"
- LIST (\HasChildren) "." "Dennis Email.Dennis Inbox.Outside Counsel"
- LIST (\HasNoChildren) "." "Dennis Email.Dennis Inbox.Outside Counsel.Investments"
- LIST (\HasNoChildren) "." "Dennis Email.Dennis Inbox.Outside Counsel.Timber"
- LIST (\HasNoChildren) "." "Dennis Email.Dennis Inbox.Litigation"
- LIST (\HasNoChildren) "." "Dennis Email.Dennis Inbox.Actuary"
- LIST (\HasNoChildren) "." "Dennis Email.Dennis Inbox.Healthcare"
- LIST (\HasNoChildren) "." "Dennis Email.Dennis Inbox.Public Records"
- LIST (\HasNoChildren) "." "Dennis Email.Dennis Inbox.RFP"
'lsub' shows both the INBOX folder and the 'Dennis Inbox' folder, but no sub-folder to 'Dennis Inbox'.
- LSUB () "." "Dennis Email.INBOX"
- LSUB () "." "Dennis Email.Dennis Inbox"
What's the trick on this last stubborn folder?
Man, I must have gotten really lucky when I did this successfully a year ago.
--Mark