mail_uid was already in 10-mail and we set with vmail (the account that was 5000) but by name not number. 

I changed it to the number and cycled services but still getting the issue shown in the attachments

If I manual change the permissions it will come to the mail box but otherwise it just sits in cur 



Michele Clark
Title  | Engineering Business Unit
KBR  |  Government Solutions – US
Office: +1 937-713-8669  

From: Mihai Badici <mihai@badici.ro>
Sent: Thursday, May 4, 2023 8:39 AM
To: Michele Clark <Michele.Clark@us.kbr.com>
Cc: dovecot@dovecot.org <dovecot@dovecot.org>
Subject: Re: [External] Re: Help - Permissions issue with new mail
 
CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

I think is not important ( dovecot.conf include the folder conf.d) but
for clarity 10-mail should be better.


On 2023-05-04 15:37, Michele Clark wrote:
> Thanks Mihai,
>
>  When you suggest adding mail_uid=5000 do you mean to dovecot.conf or
> 10-mail?
>
>  Michele Clark
>  Title  | Engineering Business Unit
>  KBR  |  Government Solutions – US
>  Office: +1 937-713-8669
>
> -------------------------
>
> From: Mihai Badici <mihai@badici.ro>
> Sent: Thursday, May 4, 2023 8:27 AM
> To: Michele Clark <Michele.Clark@us.kbr.com>; dovecot@dovecot.org
> <dovecot@dovecot.org>
> Subject: Re: [External] Re: Help - Permissions issue with new mail
>
> [You don't often get email from mihai@badici.ro. Learn why this is
> important at https://aka.ms/LearnAboutSenderIdentification ]
>
> CAUTION: This email originated from outside of the organization. Do
> not click links or open attachments unless you recognize the sender
> and know the content is safe.
>
> Sorry, I sent the reply directly to you not to the list.
> I try to find which is the uid expected by dovecot. Usually since in
> postfix the uid is set as 5000 you need to have the same "virtual" uid
> set in dovecot.
> I didn't see this in the fail you sent. Maybe you made some change in
> the past without restarting dovecot.
> Anyway i think a line like mail_uid=5000 somewhere in dovecot
> configuration ( location may differ )should fix your issue. Try to
> find
> if this is already set and if not add this in dovecot and restart it.
>
> On 2023-05-04 15:16, Michele Clark wrote:
>> Attached is a copy of my main.cf from postfix and my 10-mail from
>> dovecot
>>
>>  Let me know if you see anything that I might try - Thanks in
> advance
>>
>>  Michele Clark
>>  Title  | Engineering Business Unit
>>  KBR  |  Government Solutions – US
>>  Office: +1 937-713-8669
>>
>> -------------------------
>>
>> From: Mihai Badici <mihai@badici.ro>
>> Sent: Wednesday, May 3, 2023 3:44 PM
>> To: Michele Clark <Michele.Clark@us.kbr.com>
>> Subject: Re: [External] Re: Help - Permissions issue with new mail
>>
>> You don't often get email from mihai@badici.ro. Learn why this is
>> important [1]
>>
>>  CAUTION: This email originated from outside of the organization. Do
>> Re: [External] Re: Help - Permissions issue with new mail
> Contact photo
>  From Michele Clark on 2023-05-04 15:16
> Details Headers Plain text Download all attachmentsSave all to
> cloud...
>
>      10-mail.conf.jpg.docx(~761 KB)
>      MAIN.CF.JPG(~161 KB)
>
> Attached is a copy of my main.cf from postfix and my 10-mail from
> dovecot
>
> Let me know if you see anything that I might try - Thanks in advance
>
> Michele Clark
> Title  | Engineering Business Unit
> KBR  |  Government Solutions – US
> Office: +1 937-713-8669
>
>  From: Mihai Badici <mihai@badici.ro>
> Sent: Wednesday, May 3, 2023 3:44 PM
> To: Michele Clark <Michele.Clark@us.kbr.com>
> Subject: Re: [External] Re: Help - Permissions issue with new mail
>
> You don't often get email from mihai@badici.ro. Learn why this is
> important
>
> CAUTION: This email originated from outside of the organization. Do
> not
> click links or open attachments unless you recognize the sender and
> know
> the content is safe.
>
> I think the problem isn't the rights of the files but dovecot need to
> use the same user for read them.
>
> I have something like: mail_uid = 5000 in 10-mail.conf, this uid need
> to
> be the same as in postfix
>
> On 5/3/23 21:42, Michele Clark via dovecot wrote:
>> 1: This was previously working but has been down since there was an
>> unexpected power outage. This install has been in place for several
>> years
>> 2: When I chmod -r the CUR folder I can get mail to drop to our
>> roundcube inbox or if I chmod the actual email file in the cur
> folder
>> (have tried
>> not click links or open attachments unless you recognize the sender
>> and know the content is safe.
>>
>> I think the problem isn't the rights of the files but dovecot need
> to
>> use the same user for read them.
>>
>> I have something like: mail_uid = 5000 in 10-mail.conf, this uid
> need
>> to be the same as in postfix
>>
>> On 5/3/23 21:42, Michele Clark via dovecot wrote:
>>
>>> 1: This was previously working but has been down since there was an
>>> unexpected power outage. This install has been in place for several
>>> years
>>> 2: When I chmod -r the CUR folder I can get mail to drop to our
>>> roundcube inbox or if I chmod the actual email file in the cur
>>> folder (have tried both) however new messages still come thru with
>>> -rw-------
>>> 3. Attached is a copy of the return from  comm -23 <(postconf -n)
>>> <(postconf -d) with the exception of a few redactions for our
>>> personal data
>>> 4. What info would you like to see from dovecot?
>>>
>>> Any help is much app
>>>
>>> Michele Clark
>>> Title  | Engineering Business Unit
>>> KBR  |  Government Solutions – US
>>> Office: +1 937-713-8669
>>>
>>> -------------------------
>>>
>>> From: John Stoffel <john@stoffel.org>
>>> Sent: Wednesday, May 3, 2023 2:14 PM
>>> To: Michele Clark <michele.clark@us.kbr.com>
>>> Cc: dovecot@dovecot.org <dovecot@dovecot.org>
>>> Subject: [External] Re: Help - Permissions issue with new mail
>>>
>>> [You don't often get email from john@stoffel.org. Learn why this is
>>> important at https://aka.ms/LearnAboutSenderIdentification [1] ]
>>>
>>> CAUTION: This email originated from outside of the organization. Do
>>> not click links or open attachments unless you recognize the sender
>>> and know the content is safe.
>>>
>>>>>>>> "michele" == michele clark--- via dovecot
>>> <dovecot@dovecot.org> writes:
>>>
>>>> We have an install of Dovecot running with Postfix and Roundcube
>>>> using virtual mail to allow us to connect to our AD domain which
>>> got
>>>> messed up after a power issue.
>>>
>>> Was this working before the AD problems, or is this a new install?
>>>
>>>> I can log into our Roundcube and see all my old emails, however
>>> new
>>>> emails keep getting stuck in the CUR files with permissions of
>>>> -rw-------
>>>
>>>> If I chmod the email it will deliver to the inbox in Roundcube.
>>>
>>> Where are you changing the permissions?  The destination directory?
>>>
>>>> Can anyone advise on how I can adjust this so all new emails will
>>>> come thru with the correct permissions? - Thanks in advance
>>>
>>> It all depends on how your email are delivered, and you need to
> post
>>> some of your configuration details, such as the postfix config and
>>> the
>>> dovecot config.
>>>
>>> For postfix, just post the changed from defaults info, which you
> can
>>> get with the following bash sheel command:
>>>
>>> comm -23 <(postconf -n) <(postconf -d)
>>>
>>> See the postconf man page for details.
>>>
>>> Also post your dovecot info as well.
>>>
>>> This e-mail, including any attached files, may contain confidential
>>> information, privileged information and/or trade secrets for the
>>> sole use of the intended recipient. Any review, use, distribution,
>>> or disclosure by others is strictly prohibited. If you are not the
>>> intended recipient (or authorized to receive information for the
>>> intended recipient), please contact the sender by reply e-mail and
>>> delete all copies of this message.
>>>
>>> _______________________________________________
>>> dovecot mailing list -- dovecot@dovecot.org
>>> To unsubscribe send an email to dovecot-leave@dovecot.org
>>  This e-mail, including any attached files, may contain confidential
>> information, privileged information and/or trade secrets for the
> sole
>> use of the intended recipient. Any review, use, distribution, or
>> disclosure by others is strictly prohibited. If you are not the
>> intended recipient (or authorized to receive information for the
>> intended recipient), please contact the sender by reply e-mail and
>> delete all copies of this message.
>>
>> Links:
>> ------
>> [1] https://aka.ms/LearnAboutSenderIdentification
>  This e-mail, including any attached files, may contain confidential
> information, privileged information and/or trade secrets for the sole
> use of the intended recipient. Any review, use, distribution, or
> disclosure by others is strictly prohibited. If you are not the
> intended recipient (or authorized to receive information for the
> intended recipient), please contact the sender by reply e-mail and
> delete all copies of this message.
This e-mail, including any attached files, may contain confidential information, privileged information and/or trade secrets for the sole use of the intended recipient. Any review, use, distribution, or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive information for the intended recipient), please contact the sender by reply e-mail and delete all copies of this message.