Still not quite got my head around what you are expecting to see. Presumably folders for other dates in September. Depending on how and why those folders were created they may not exist.

I do note that you used an ls to show the folders, and I'm assuming from the config below you are using Maildir, so try an ls -a to show the hidden folders too (those starting with a .). This should show you directories:

.16Sep19 .25Sep19 .26Sep19

each with a cur, new and tmp directory in, along with some other Dovecot / IMAP files such as:

dovecot.index.cache dovecot.index.log dovecot-uidlist maildirfolder

If there are no directories for other dates then Dovecot is showing you what is there. If there are checking the permissions are correct is a good starting point.

** Phillip Bruce <Phillip.Bruce@deem.com> [2020-01-07 16:59]:

I notice to use this command but does tell me a lot either.

# doveconf -n # 2.2.22 (fe789d2): /etc/dovecot/dovecot.conf # Pigeonhole version 0.4.13 (7b14904) # OS: Linux 4.4.0-130-generic x86_64 Ubuntu 16.04.6 LTS disable_plaintext_auth = no mail_location = maildir:~/Maildir namespace inbox { inbox = yes location = mailbox Drafts { special_use = \Drafts } mailbox Junk { special_use = \Junk } mailbox Sent { special_use = \Sent } mailbox "Sent Messages" { special_use = \Sent } mailbox Trash { special_use = \Trash } prefix = } passdb { driver = pam } protocols = " imap" ssl = no userdb { driver = passwd } #

Phillip

From: Phillip Bruce Sent: Tuesday, January 7, 2020 8:26 AM To: dovecot@dovecot.org Subject: Thunderbird Subscription missing

Hello,

I have an usual isshere we are using thunderbird for client. The version of dovecot is as followed:

# dovecot --version 2.2.22 (fe789d2)

The dovecot service is runnon on VERSION="16.04.6 LTS (Xenial Xerus)"

Thunderbird version 68.3.1 (32 bit) version.

What happening when managing subscription there seems to be folders that are missing. They were not purged nor did anything happen like an outage.

If you look at this below Sep19 (for September 2019), It list only the following folders: 16Sep19, 25Sep19 26Sep19

[cid:image002.png@01D5C536.5A7C7770]

To me this looks like some indexing gone south. I've tried this

# doveadm mailbox status -u arhive doveadm mailbox status [-u <user>|-A] [-S <socket_path>] <fields> <mailbox> [...]

# doveadm mailbox status -u archive Maildir # doveadm mailbox status [-u <user>|-A] [-S <socket_path>] <fields> <mailbox> [...] r# doveadm mailbox status -u archive INBOX @doveadm mailbox status [-u <user>|-A] [-S <socket_path>] <fields> <mailbox> [...]

The user is archive

The user home folder is this: # pwd /home/mail/archive/Maildir

This what in it. # ls cur dovecot.index.log dovecot.mailbox.log.2 dovecot-uidvalidity.50ca19bb tmp dovecot.index dovecot.index.log.2 dovecot-uidlist dovecot-uidvalidity.50ca19bc dovecot.index.cache dovecot-keywords dovecot-uidvalidity dovecot-uidvalidity.50ca1b2d dovecot.index.cache.gz dovecot-keywords.gz dovecot-uidvalidity.50ca1990 new dovecot.index.cache.gz.2 dovecot.mailbox.log dovecot-uidvalidity.50ca19ab subscriptions

# doveadm log errors #

I don't see in errors. I tried to reload dovecot. # doveadm instance list path name last used running /var/run/dovecot dovecot 2020-01-06 22:41:46 yes root@dc3-ops-prod-vserv-archive01:~#

There nothing in the logs that I can see.

# doveadm user -u archive userdb: archive user : archive system_groups_user: archive uid : 1011 gid : 1011 home : /home/archive root@dc3-ops-prod-vserv-archive01:~#

Any suggestions would be helpful.

Thanks,

Phillip Bruce Sr. System Engineer 415-590-8491 office "The answer to your Traveling Solution" [Deem Demo]

This message and any files or text attached to it are intended only for the recipients named above, and contain information that may be confidential or privileged. If you are not an intended recipient, or you have reason to believe that you received this message in error, you must not read, copy, use or disclose this communication. Please also notify the sender by replying to this message, and then delete all copies of it from your system. Thank you.

** end quote [Phillip Bruce]

-- Paul Tansom | Aptanet Ltd. | https://www.aptanet.com/ | 023 9238 0001

Registered in England | Company No: 4905028 | Registered Office: Ralls House, Parklands Business Park, Forrest Road, Denmead, Waterlooville, Hants, PO7 6XP