On 02-04-2024 14:34, Maksim Rodin wrote:
Hi I am not critical but just want to share some thoughts regarding this way of handling shared mailboxes:
In general how i do it is just make an info@ account and login as an imap user
this allows multiple info@ users especially in thunderbird to be connected as a seconday account accross any device.
aka just treat any shared mailboxes as actual mail accounts, way simplier and easier to manage?
This is the way we do it right now. It does not seem to be safe or easy to manage. password of the shared mailbox to all new users of this mailbox.
- There must be at least one person which is supposed to give the
And I think the mail administrator is not supposed to be that person in terms of security. 2) What if you have to change the password of this shared mailbox? What are the many users of this mailbox supposed to do if that happens? 3) What happens if a user of this mailbox (who knows the password) leaves the company? 4) The more people know the password of the shared mailbox the higher is the possibility that this password might fall into the wrong hands.
any user can then move/delete etc an email that they will be looking after thus updating the info@ at the same time.
its very common today to have info@ and accounting@ with multiple users attached to these as different people will be responsible for different emails
thunderbird allows drag and drop accross email accounts (only one email at a time), this allows easy management. I fully agree with that.
The main problem I am trying to solve is the password management. To be more precise I do not want to be responsible for managing passwords of these shared mailboxes due to the reasons mentioned above.
This problem is solved for you when you project the shared mailbox as a shared folder in the the user's account.
The user uses his/her password, kerberos ticket, or what method you have, to login and sees all mailboxes it is entitled to. If (s)he get more or less entitlements you simply change permissions on the shared folders.
In Thunderbird you can use the folder-account addon to get the identity set per folder, so that the sender matches the info@ account when sending mail.
- Kees.
On Tue Apr 2 07:43:49 2024, Paul Kudla (SCOM.CA Internet Services Inc.) wrote:
In general how i do it is just make an info@ account and login as an imap user
this allows multiple info@ users especially in thunderbird to be connected as a seconday account accross any device.
aka just treat any shared mailboxes as actual mail accounts, way simplier and easier to manage?
any user can then move/delete etc an email that they will be looking after thus updating the info@ at the same time.
its very common today to have info@ and accounting@ with multiple users attached to these as different people will be responsible for different emails
thunderbird allows drag and drop accross email accounts (only one email at a time), this allows easy management.
Thanks - Paul Kudla (Manager SCOM.CA Internet Services Inc.)
Have A Happy Tuesday !!!
Scom.ca Internet Services http://www.scom.ca 004-1009 Byron Street South Whitby, Ontario - Canada L1N 4S3
Toronto 416.642.7266 Main 1.866.411.7266 Fax 1.888.892.7266 Email paul@scom.ca
On 2024-04-02 7:25 a.m., Maksim Rodin wrote:
Hello I wonder if there is a right way to make a shared mailbox? I do not mean "shared folder" but a whole mailbox. E.g. I have a mailbox info@company.com and I have a user mailbox user1@company.com. I would like that a user which can already authenticate as user1@company.com can setup another account in his Thunderbird as, say, user1@company.com\info@company.com or something like user1*info, enters his own password and can use the mailbox info@company.com as his second mailbox. It might be something similar to master user feature but I do not want the user1@company.com to have access to all the mailboxes on the dovecot imap server.
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