On 22/2/2023 2:56 μ.μ., Nikolaos Milas wrote:
On 22/2/2023 2:30 μ.μ., Aki Tuomi wrote:
Can you please try
doveadm exec imap -u username_of_the_user 1 LIST "" "*"
and see if it is there?
Here is the output:
# doveadm exec imap -u userx
- PREAUTH [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY PREVIEW=FUZZY PREVIEW STATUS=SIZE SAVEDATE LITERAL+ NOTIFY SPECIAL-USE QUOTA] Logged in as userx 1 LIST "" "*" ...
- LIST (\HasChildren \UnMarked) "." "Grants Active"
- LIST (\HasChildren \UnMarked) "." "Grants Active.European"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.URBAN RELEAF"
- LIST (\HasChildren \UnMarked) "." "Grants Active.European.SMURBS"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.SMURBS.In Kind"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.SMURBS.Final Reports"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.RI-URBANS"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.QA4EO"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.ATMO-ACCESS"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.IGOSP"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.GAUSS"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.E-SHAPE"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.CIROCCO"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.European.InCASE"
- LIST (\HasNoChildren) "." "Grants Active.European.EIFFEL"
- LIST (\HasNoChildren) "." "Grants Active.European.ARSINOE"
- LIST (\HasChildren \UnMarked) "." "Grants Active.International"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.India - 2320"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.2324"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.GAUSS"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.CIROCCO"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.IGOSP"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.ATMO-ACCESS"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.URBAN RELEAF"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.InCASE"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.ARSINOE"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.RI-URBANS"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.E-SHAPE"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.EIFFEL"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.QA4EO"
- LIST (\HasChildren \UnMarked) "." "Grants Active.International.SMURBS"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.SMURBS.Final Reports"
- LIST (\HasNoChildren \UnMarked) "." "Grants Active.International.SMURBS.In Kind" ...
So, yes, the Mail Folders in question are indeed listed above.
Waiting for your feedback, I decided to remove the restored folders (Grants Active.European*) in case it makes any difference. After removing them I also did:
# doveadm -v force-resync -u userx Grants\ Active # doveadm -v
force-resync -u userx Grants\ Active.InternationalThen I asked the user to access his mailbox again, but it didn't make any difference. As in the beginning, the only two directories appearing in "Grants Active.International" folder are the following:
Grants Active.International.2324
Grants Active.International.Indiawhich are the two newest ones (all the others are the same with those in the initial "Grants Active.European" folder which was renamed to "Grants Active.International").
I look forward to your advice and assistance. What may be causing the mailbox to not open the rest of the folders?
Thanks a lot, Nick