13 Nov
2012
13 Nov
'12
1:14 p.m.
On 2012-11-13 4:18 AM, Michael Firnau <mfi@tf.uni-kiel.de> wrote:
yesterday i had a user missing mail and he had the junk-filter in thunderbird activated. The mail was automagically moved from the inbox to the spam folder. From the header i see you use thunderbird, so it's a shot in the dark ...
I have a user that uses filters, and occasionally will shoot himself in the foot trying to be a little bit too smart trying to catch junk (his definition of junk is just anything that he doesn't want), and he calls me occasionally to come figure out why his filter is catching all of his good mail (usually a typo)...
So, check for any filters too...
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Best regards,
Charles