On 21/2/2023 9:56 π.μ., Aki Tuomi wrote:

Can you enable mail_debug=yes, restart, ask the user to access the folder(s) and provide those logs?

Hi Aki,

Thank you for the reply.

I have done as you requested; I isolated the log lines for the user in question, and I pasted the log here:

https://pastebin.com/vMGyikpA

At the end of the txt file you can see a directory listing of the directories associated with the problem.

It seems to me that the folders in question do not get opened and there is no error message or other log entry about them. They seem as being totally ignored.

I remain at your disposal for any additional information you may require.

I look forward to your feedback.

(Note: I initially tried to post the log text as an attachment, but it seems it remains blocked due to a message size limit.)

Thanks again,
Nick