David Morsberger <dave@morsberger.com> wrote:
I reported a problem with disappearing emails on my Apple Mountain Lion server. Not sure if it ever stopped but I do know it is happening again.
Help!!!! This is a company email server. They live and die by their emails.
Emails show up in inbox and then disappear.
Anyone know why our emails are disappearing?
You should configure the mail_log plugin to log all actions clients do to your mails: http://wiki2.dovecot.org/Plugins/MailLog
I've had to debug similar problems in the past time (on a different IMAP server) and in _all_ cases it was something the user did, like having a client downloading the mails via POP3 (and forgetting about this) and complaining about missing mails from "the Webmailer Website". Or having configured a filter inside Thunderbird (and forgetting about this), instructing the client to delete mails matching a special rule.
I see a reference to it in the dovecot.index.cache file (last item)
If there is a reference in this file, the mail must have reached dovecot. So the next step would be to find out, _what exactly_ the client does with it. See mail_log again.
Grüße, Sven.
-- Sigmentation fault. Core dumped.