On Fri, 2007-02-09 at 18:31 +0100, Udo Rader wrote:
#1: post all incoming bugs (entered via a [web] interface) to a mailing list, such as dovecot-bugs
Would be nice also to translate existing mails in mailing list into bug reports, but I guess it's not that horrible if it has to be copy&pasted and another mail about that bug then appears.
Also I'd rather not require users to register into the BTS at all to add new bugs. Just writing the bug subject, description and giving an email address should be enough.
#3: allow email based replies based on the subject line that go back directly into the bugtracker
Also from people not registered to the bug tracker? What about creating/preserving Message-ID / References headers so that the comments in one bug also show up as a single thread in the mailing list?
All this can be easily setup for bugzilla and mantis (the only ones that I personally have dealt with to a greater extent so far).
If help is needed to get such a configuration working (also including hosting of such a solution), I personally (and the company I work for) would be happy to help out.
If the above two things could be made to work, I guess we could finally have a bug tracker. :)