On 10 April 2019 23:56 Laura Smith via dovecot < dovecot@dovecot.org> wrote:

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On Wednesday, April 10, 2019 9:14 PM, Aki Tuomi < aki.tuomi@open-xchange.com> wrote:

On 10 April 2019 23:13 Laura Smith via dovecot dovecot@dovecot.org wrote:

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On Wednesday, April 10, 2019 8:20 PM, Aki Tuomi aki.tuomi@open-xchange.com wrote:

On 10 April 2019 22:13 Laura Smith via dovecot dovecot@dovecot.org wrote:

On Wednesday, April 10, 2019 7:57 PM, Aki Tuomi aki.tuomi@open-xchange.com wrote:

On 10 April 2019 21:26 Laura Smith via dovecot dovecot@dovecot.org wrote:

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dsync( foobar@example.com): Error: imapc(foobar.example.com:993): dns_lookup(foobar.example.com) failed: read(/var/run/dovecot/dns-client) failed: read(size=512) failed: Connection reset by peer

This is dovecot's internal dns-client, and something goes wrong when talking to the service.

dsync( foobar@example.com): Error: Failed to initialize user: imapc: Login to foobar.example.com failed: Disconnected from server

This is btw dsync service, not imap service.

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Initially I thought "oh no, not another AppArmor block".

But then surely the second message would not appear if the DNS lookup was not successful ?

Also "dig foobar.example.com" works fine.

How should I be troubleshooting this ? And if it is still likely to be AppArmor, what is calling it ? "doveadm" itself or something else ? What does "/var/run/dovecot/dns-client" do and why doesn't dovecot use standard OS calls like everyone else ?

Because the "standard OS call" is blocking and we would prefer it to not block everything else.

So many questions !

Aki

Thanks for your reply, but both those message are generated from a simple :

doveadm -v -o mail_fsync=never backup -R -u foobar@example.com imapc:

So I don't know what you mean about dsync service failing ? Surely the DNS lookup succeeded if the 'dsync service' failed due to remote disconnect ?

I'm still none the wiser as to where to start looking for troubleshoting ?

Did you check dovecot logs? Maybe there is something useful?

Aki

Only the same old cryptic message about dns-client ?

master: Fatal: execv(/usr/lib/dovecot/dns-client) failed: Permission denied

Something prevents executing the dns-client binary.

master: Error: service(dns_client): command startup failed, throttling for 16 secs

dns_client: Fatal: master: service(dns_client): child 14293 returned error 84 (exec() failed)

Aki

Yes but is it being called by doveadm directly or by some other dovecot program ? If I'm going to have to go down the AppArmor route, then I would prefer if you told me what was calling it instead of me having to un-necessarily spend time doing straces !

Also, should I be able to call dns-client directly myself ? (or is there a way to do so to enable testing ?

Aki Tuomi