Would someone please help with this error.
Using: dovecot-1.0-2.rc28.fc6 On: Fedora Core 6
130 users all connect remotely via ADSL to server to pop their email. None of them have any problems at all with pop3. 3 users in one office, connect to the server via a NAT'd ADSL.
Intermittently those three users will get a timeout error, Logfile shows:
Apr 19 12:50:53 mail dovecot: auth(default): pam(vu0095,165.228.62.107): lookup service=dovecot Apr 19 12:50:53 mail dovecot: auth(default): client out: OK 1 user=vu0095 Apr 19 12:50:53 mail dovecot: auth(default): master in: REQUEST 376 12300 1 Apr 19 12:50:53 mail dovecot: auth(default): passwd(vu0095,165.228.62.107): lookup Apr 19 12:50:53 mail dovecot: auth(default): master out: USER 376 vu0095 system_user=vu0095 uid=580 gid=580 home=/home/vu0095 Apr 19 12:50:53 mail dovecot: pop3-login: Login: user=<vu0095>, method=PLAIN, rip=165.228.62.107, lip=203.36.211.209 Apr 19 12:51:49 mail dovecot: POP3(vu0095): Disconnected for inactivity in reading our output top=0/0, retr=1/0, del=0/2, size=25266 Apr 19 12:51:49 mail dovecot: POP3(vu0095): Disconnected: Logged out top=0/0, retr=2/25393, del=2/2, size=25266
99% of the time everything is perfect, it is only the three users in the one office that get this error, it is of course the head office for the customer and so they are very upset, because they get timeout errors on their email clients.
They are using different versions of outlook, and outlook express, I have deactivated all nortons email scanning etc
Have set the three email clients to pop mail at different times, eg. 7, 13, 17 minutes to try an avoid the possibility of simultaneous pop requests from the one IP address.
Dovecot -n
# /etc/dovecot.conf protocols: pop3 pop3s listen: * ssl_disable: yes login_dir: /var/run/dovecot/login login_executable: /usr/libexec/dovecot/pop3-login login_greeting: POP Server ready. login_processes_count: 20 mail_executable: /usr/libexec/dovecot/pop3 mail_plugin_dir: /usr/lib/dovecot/pop3 pop3_client_workarounds: outlook-no-nuls oe-ns-eoh auth default: verbose: yes debug: yes debug_passwords: yes passdb: driver: pam userdb: driver: passwd