CM> On 2013-04-30 11:04 AM, Gregory Sloop gregs@sloop.net wrote:
I'm still in the "what's wrong" stage of figuring out what's going on.
But I've got a mail user who isn't getting new messages.
Postfix accepts it and drops it in the users mbox. [This is verified. If I tail the Mbox, I can see the new messages.]
CM> Basic troubleshooting etiquette requires some minimal info from you, like:
CM> doveconf -n output CM> postconf -n output CM> and most importantly, logs from a transaction exhibiting the problem.
CM> It is not enough for you to just say what you saw in the logs, or how CM> your system is configured, you must provide proof/evidence.
Charles - I do understand providing logs and more data generally helps in diagnosis - but frankly we're not there yet. I'm still trying to figure out the most productive place to focus my efforts on...that way I don't have to shotgun a million lines of logs and other irrelevant data for people here to troll through.
Also, if you don't trust me that the new messages are there from doing a tail on the mbox file, then you certainly shouldn't trust me to actually fix anything either, logs/proof or no.
So this request of "proof" is a bit over the top. <sarcasm> Do I have to get them notarized too? </sarcasm>
As for the other suggestions, thanks. This really does appear to be localized to a single user.
Hopefully today I can get farther into figuring out what's going wrong in this particular case.
-Greg