Hello Timo
and thanks again for the ultra quick reply!
Enabling mail_log plugin and/or lazy_expunge plugin would have helped more (both mentioned in my previous mail).
Sorry - I thought I have enabled it, but maybe I did something wrong
with the configuration and it was not enabled:
here is what I did in order to enable mail_log:
syslog_facility = local5
mail_debug = yes
plugin {
# Events to log. Also available: flag_change append
mail_log_events = delete undelete expunge copy mailbox_delete
mailbox_rename
# Group events within a transaction to one line.
#mail_log_group_events = no
# Available fields: uid, box, msgid, from, subject, size, vsize,
flags
# size and vsize are available only for expunge and copy events.
#mail_log_fields = uid box msgid size
}
There's really nothing in the LDA log that could explain why the
message gets lost. It most likely was successfully delivered by LDA, but got deleted afterwards for some reason.You mean that this user's mails are never supposed to be deleted via POP3? Verify that with:
yes, you got it - it is never supposed only because we are debugging ;O)
grep 'pop3.*mmanzoni.*del=[^0]' /var/log/dovecot.log
or wherever those POP3 disconnection messages are logged, i.e. you should find lots of messages with:
grep 'pop3.*mmanzoni.*del=0' /var/log/dovecot.log
OK, tried the following - I have varoius log files
grep 'pop3.*mmanzoni.*del=[^0]' deliver.log*
and got nothing
grep 'pop3.*criva.*del=[^0]' deliver.log*
and got
deliver.log.1:Dec 15 12:26:16 srv001 dovecot: pop3(criva):
Disconnected: Logged out top=0/0, retr=1/8147, del=1613/1613,
size=619997598
deliver.log.1:Dec 15 12:27:39 srv001 dovecot: pop3(criva):
Disconnected: Logged out top=0/0, retr=200/50212479, del=200/200,
size=50208702
deliver.log.1:Dec 15 12:29:08 srv001 dovecot: pop3(criva):
Disconnected: Logged out top=0/0, retr=600/203527129, del=600/600,
size=203515938
deliver.log.1:Dec 15 12:30:49 srv001 dovecot: pop3(criva):
Disconnected: Logged out top=0/0, retr=1000/310592896, del=1000/1000,
size=310574037
deliver.log.1:Dec 15 12:31:10 srv001 dovecot: pop3(criva):
Disconnected: Logged out top=0/0, retr=399/44426198, del=399/399,
size=44418942
deliver.log.2:Dec 15 00:11:09 srv001 dovecot: pop3(criva):
Disconnected: Logged out top=0/0, retr=10530/1684049964,
del=10530/10530, size=1683854308
so yes, I'm pretty sure that mmanzoni never deletes messages
belive to me - usually I try to solve problems myself without
disturbing anyone else, but this time is really hard and I do not know
if I could face it alone
I hope you can help
kind regards
Marco Carcano