To check if you're in polling mode, do a "doveadm who" and if you don't see a BIS server connected to your account, then you don't get instant emails anymore.
I haven't figured out if the reason it can't switch back is because of something on the Dovecot side or simply because BIS doesn't have a way to switch back. The reason being that, sometimes, a few accounts manage to connect again. I've tried to repair mailboxes, index, etc. Nothing worked.
On the RIM side, there doesn't seem anybody we can talk to. People on public forums don't have a clue. Their beta program is for apps. It costs money to open a support ticket.
The only solution is to delete the account on the phone and to re-create it. Annoying.
On 04/10/2010 11:03, Kádár Tamás (KTamas) wrote:
How can one 'nudge' the account back into push from polling? I think that's the case with my blackberry.
Thanks, Tamas
On Mon, Oct 4, 2010 at 11:30 AM, interfaSys sàrl <interfasys@gmail.com> wrote:
On 04/10/2010 10:00, dovecot-request@dovecot.org wrote:
Anyone has had differing experiences with different blackberries?
Someone with Blackberry Gold/Bold get only 1 e-mail yet regualr blackberries get multiple copies of the same e-mials.
Is this a blackberry bug or is their something I have to set in Dovecot?
I've only experienced this with Thunderbird...maybe the "regular" berries have not configured their BIS accounts properly?
The only problem I'm aware of with Blackberry devices is that if the BIS servers can't login because Dovecot is being upgraded (version mismatch), then they'll go into polling mode (no more instant emails).
Cheers,
Olivier