oh boy oh boy, said the star wars muppet...
I am with the user. He uses windows with tb.
Each time tb starts, it hangs for 20min at least. Why oh why? TB's activity window lists folders as they are deleted. Do not know why, but it is doing it.
Finally, I move all inbox subfolders into the archive. Now TB refuses to delete the empty inbox subfolders. I look into the account settings, see the account is not using mbox. I open the windows folder and find two inbox folders.
To clear the mess, I remove the account from TB, close TB, delete those folders in windows, reopen TB, add the account, change mailfolder into mbox, close and reopen TB.
At this point, the account is rebuilding the index, but is taking a long time still. TB's activity index shows that it is deleting folders again, all by itself.
I think I need to rebuild dovecot's index for this user.
-------- Original Message -------- On 9/18/25 11:19, Rupert Gallagher <ruga@protonmail.com> wrote:
Hello,
I note the following problem. If the inbox holds many subfolders with mail, thunderbird spends a lot of time on startup.
To mitigate the problem, I asked users to keep the inbox clear of subfolders. However, a user keeps ignoring the local policy while also lamenting the mail is slow.
Please write instructions to enforce this local policy in dovecot, so that when users try to create an inbox subfolder, dovecot refuses the action.
Thank you