Hello
That power down incident has corrupted your email files and indexes. You should run an "doveadm force-resync -A" on your dovecot server. Or at least for all users having that problem.
Kind regards, Christian Mack
Am 29.03.22 um 10:52 schrieb ChandranManikandan:
Hi Friends,
Anyone having the same issue, some users' email clients (Outlook,Thunderbird) have not synced any emails since morning. I tried to repair it myself but received the same message Is it server side issue or email client side issue. Appreciate anyone who could help me. .
On Tue, Mar 29, 2022 at 2:00 PM ChandranManikandan <kandakc@gmail.com> wrote:
Hi Friends,
Some few email accounts are sync issues come in outlook,thunderbird,roundcube and squirrelmail after power shutdown suddenly. The dovecot mail log is shown below for those email accounts. Can anyone help me to fix it?
imap(email@xxx.com)<19758><bW/i3lTbheQxJd/8>: Error: Mailbox INBOX: UID=502283: read(/home/vpopmail/domains/ xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,) failed: Cached message size larger than expected (13720 > 0, box=INBOX, UID=502283) (read reason=mail stream) Mar 29 13:40:48 imap(email@xxx.com)<19758><bW/i3lTbheQxJd/8>: Error: Corrupted record in index cache file /home/vpopmail/domains/ xxx.com/email/Maildir/dovecot.index.cache: Broken physical size in mailbox INBOX: read(/home/vpopmail/domains/ xxx.com/email/Maildir/cur/1648520174.28570.mail.xxx.com,S=13720:2,) failed: Cached message size larger than expected (13720 > 0, box=INBOX, UID=502283) Mar 29 13:40:48 imap(email@xxx.com)<19758><bW/i3lTbheQxJd/8>: Error: Mailbox INBOX: UID=502283: read(/home/vpopmail/domains/ xxx.com/email/Maildir/cur/1648520174.28570..mail.xxx.com,S=13720:2,) failed: Cached message size larger than expected (13720 > 0, box=INBOX, UID=502283) (read reason=) Mar 29 13:40:48 imap(email@xxx.com)<19758><bW/i3lTbheQxJd/8>: Info: FETCH failed: Internal error occurred. Refer to server log for more information. [2022-03-29 13:40:48] in=323 out=589163 deleted=0 expunged=0 trashed=0 hdr_count=0 hdr_bytes=0 body_count=0 body_bytes=0
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*Regards,Manikandan.C*
-- Christian Mack Universität Konstanz Kommunikations-, Informations-, Medienzentrum (KIM) Abteilung IT-Dienste Forschung und Lehre 78457 Konstanz +49 7531 88-4416