On Fri, Feb 16, 2007 at 10:02:25AM -0500, Gerard wrote:
On Friday February 16, 2007 at 07:20:17 (AM) Johannes Berg wrote:
I much prefer bugzilla over mantis. Mantis is almost as bad as the SF.net tracker in that it always sends out junk via email, can't be used via email, and needs a username/password to log in. Count me out.
Forcing the reporter to be a registered user is a good thing. I worked on a project for awhile where it seemed that every jerk would submit some sort of report. The reports were usually incomplete and since there were no accounts linked to the reports, there was no way to contact the OP. In my opinion, if the bug-reporter cannot take the time to register, then they can just keep their bug-reports to themselves.
Just my 2??.
FWIW I'm less inclined to report a problem if I have to register somewhere or join something to do so. I suppose that might be jerky of me, I dunno. One can always ignore reports that can't be understood or followed up on; but conversely, one can't act on reports that one never receives.
My 2c :)
mm