Hi,
Is there a solution for this? Not necessarily with vacation , even with another tool. It feels like this should be a normal use case, but no one has a solution to it. Any help would be appreciated.
Thanks
Monis
Look for the solution within your MTA.
Really, what you are looking for has nothing to do with vacation. It's just an autoresponder which you would do natively within you MTA or use procmail.
The perfect tool though is Request Tracker, which I suggested a few days ago. Well, I suggested RT just because I am kinda familiar with it. There are others.