On 1/7/2009 2:58 PM, Michael Dunne wrote:
Greetings,
Thanks to everyone that replied. I have not been able to isolate the cause, has this happened to anyone else?
I don't know if it helps, but I had a pdf corruption problem a while back that drove me crazy for about 2 weeks, to the point I was beginning to suspect the mail server too, even though it didn't make sense...
Then I accidentally stumbled on the cause...
We use a centrally located/shared version of FoxitReader (standalone version, not the installer version).
At some point I updated it, and sometime later started getting occasional complaints of corrupt pdfs - some of the corrupt pdfs were generated internally, and some weren't. They would be emailed/forwarded once or more times and would be ok up to a certain point. I had narrowed the problem down to PDFs that would open ok in FoxitReader, but not Adobe Reader - but didn't connect the foxitreader update and the corruption issues until I just happened to watch someone open a PDF from an email, click the 'File' menu in FoxitReader, then click 'Save As', and save a copy.
Anyway, careful testing revealed that this particular build of FoxitReader had a weird bug, where doing this - opening a PDF then clickng 'File' > 'Save As' would create a PDF that would open ok in FoxitReader, but not Adobe Reader. I also confirmed this as a known bug with the Foxit Software guys. Sorry, but don't remember the build #...
Anyway, for what it worth...
--
Best regards,
Charles