We had the same problem starting around October 14th - 'unsupported encryption type' - we were running Dovecot 2.2.32. It was resolved by upgrading Dovecot, in our case, to v2.3.7
Jeff
On 10/22/2022 4:30 AM, Ervin Hegedüs wrote:
Hi there,
I have a bit old Dovecot instance (Ubuntu 14.04 - there is no chance to upgrade it), with these versions of packages:
- Dovecot: 2.2.9
- OpenSSL: 1.0.1f
Few days ago a client noticed me, that he can't reach his mails through his Office 365. He uses POP3S.
I tried to set up a same client for this Dovecot server, but when I configured the POP3 protocoll, after the settings check Office says:
Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server ...
While the client was trying, I see these lines in the log:
Oct 21 16:12:18 mail dovecot: pop3-login: Debug: SSL: where=0x10, ret=1: before/accept initialization [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Debug: SSL: where=0x2001, ret=1: before/accept initialization [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Debug: SSL: where=0x2001, ret=1: SSLv3 read client hello A [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Debug: SSL: where=0x2001, ret=1: SSLv3 write server hello A [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Debug: SSL: where=0x2001, ret=1: SSLv3 write certificate A [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Debug: SSL: where=0x2001, ret=1: SSLv3 write key exchange A [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Debug: SSL: where=0x2001, ret=1: SSLv3 write server done A [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Debug: SSL: where=0x2001, ret=1: SSLv3 flush data [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Debug: SSL: where=0x2002, ret=-1: SSLv3 read client certificate A [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Debug: SSL: where=0x2002, ret=-1: SSLv3 read client certificate A [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Warning: SSL failed: where=0x2002: SSLv3 read client certificate A [192.168.8.133] Oct 21 16:12:18 mail dovecot: pop3-login: Disconnected (no auth attempts in 0 secs): user=<>, rip=192.168.8.133, lip=192.168.8.21, TLS handshaking: Disconnected, session=<9sWMB4zr+ADAqAiF>
Which is weird, because I disabled SSLv3. Here is the (relevant) config:
ssl_cert =
When I check the supported encryption type with nmap, I get this:
$ nmap --script ssl-enum-ciphers -p 995 192.168.8.21 Starting Nmap 7.80 (https://nmap.org ) at 2022-10-22 10:20 CEST Nmap scan report for 192.168.8.21 Host is up (0.021s latency).
PORT STATE SERVICE 995/tcp open pop3s | ssl-enum-ciphers: | TLSv1.0: | ciphers: | TLS_DHE_RSA_WITH_AES_128_CBC_SHA (dh 2048) - A | ... | TLSv1.1: | ciphers: | TLS_DHE_RSA_WITH_AES_128_CBC_SHA (dh 2048) - A | ... | TLSv1.2: | ciphers: | TLS_DHE_RSA_WITH_AES_128_CBC_SHA (dh 2048) - A | ,,, |_ least strength: C
When I check the traffic with tcpdump, I see that client uses TLSv1.2:
https://www.dropbox.com/s/k8wqzg5xzki5p23/pop3_traffic.png
Only the one client who reported the problem, and my test client can't reach the server - other (about) 400 users can (but I don't know with what kind of types of clients - most use Thunderbird).
What can I do? How can I fix this problem? As I wrote, this problem has came few days ago suddenly...
Thanks,
a.