a user complain about suddent disconnect error from time to time (he's
using pop3 with Apple Mail)

Looking at dovecot logs I discover that, each time the error shows up
for him, I have this :

dovecot: pop3[95137]: Info: user=dan@userdomain.com Disconnected
top=0/0, retr=0/0, del=0/4, size=127101

but all other "regular" pop3 session looks like this one :

dovecot: pop3[94777]: Info: user=dan@userdomain.com Disconnected:
Logged out top=0/0, retr=0/0, del=0/3, size=67947

What is the difference beetween "Disconnected: Logged out" and
"Disconnected" and how can I solve this ?

Thanks for any tips...

# dovecot.conf : protocols: imap pop3 imaps pop3s disable_plaintext_auth: no shutdown_clients: no login_dir: /var/run/dovecot/login login_executable(default): /usr/local/libexec/dovecot/imap-login login_executable(imap): /usr/local/libexec/dovecot/imap-login login_executable(pop3): /usr/local/libexec/dovecot/pop3-login login_greeting_capability(default): yes login_greeting_capability(imap): yes login_greeting_capability(pop3): no login_processes_count: 10 verbose_proctitle: yes first_valid_uid: 26 last_valid_uid: 26 first_valid_gid: 6 last_valid_gid: 6 mail_privileged_group: mail mail_location: maildir:/usr/local/mail/%d/%u mail_executable(default): /usr/local/libexec/dovecot/imap mail_executable(imap): /usr/local/libexec/dovecot/imap mail_executable(pop3): /usr/local/libexec/dovecot/pop3 mail_plugins(default): quota imap_quota antispam mail_plugins(imap): quota imap_quota antispam mail_plugins(pop3): quota mail_plugin_dir(default): /usr/local/lib/dovecot/imap mail_plugin_dir(imap): /usr/local/lib/dovecot/imap mail_plugin_dir(pop3): /usr/local/lib/dovecot/pop3 mail_log_prefix: %Ls[%p]: Info: user=<%u> imap_client_workarounds(default): delay-newmail outlook-idle netscape- eoh tb-extra-mailbox-sep imap_client_workarounds(imap): delay-newmail outlook-idle netscape-eoh
tb-extra-mailbox-sep imap_client_workarounds(pop3): outlook-idle pop3_uidl_format(default): pop3_uidl_format(imap): pop3_uidl_format(pop3): UID%u-%v pop3_client_workarounds(default): pop3_client_workarounds(imap): pop3_client_workarounds(pop3): outlook-no-nuls oe-ns-eoh namespace: type: private prefix: INBOX. inbox: yes auth default: mechanisms: plain login digest-md5 cram-md5 user: nobody verbose: yes debug: yes passdb: driver: sql args: /usr/local/etc/dovecot-sql.conf userdb: driver: sql args: /usr/local/etc/dovecot-sql.conf userdb: driver: prefetch socket: type: listen client: path: /var/run/dovecot/auth-client mode: 384 master: path: /var/run/dovecot/auth-master mode: 384 user: mailnull group: mail plugin: sieve: /usr/local/mail/.dovecot.sieve trash: /usr/local/etc/dovecot-trash.conf antispam_signature: X-DSPAM-Signature antispam_trash: trash;Trash;Deleted Items antispam_spam: Junk;Spam;junk;spam;SPAM;SpamTrain antispam_unsure: Draft;draft antispam_mail_tmpdir: /tmp antispam_mail_spam: spam@localhost antispam_mail_notspam: nospam@localhost antispam_mail_sendmail: /usr/sbin/sendmail