I am trying really hard to wrap my head around why people insist on using this program...
Where I have outlook 2013 users, I have had nothing but problems getting their mail to work with imap. my solution has been to set them up with pop, which works just like it always has. Or move them to a different program.
recently, I have a customer who requires multiple machines, all using outlook 2013, to access the same email address, so pretty much have to use imap. if I set up just one of the machines with imap, it works more less as expected, with hiccups such as mail taking an hour or two or more to show up. But shortly after I connect a 2nd machine to the same account, one or both machines start to go wonky. Symptoms include deleted items returning, read messages becoming unread again, and duplicates being constantly created and deleted. The last I can confirm by watching in webmail and refreshing the inbox every few seconds; as mail shows up and deletes in outlook, so it does in webmail too.
On my test machine connected to the same server, I have evolution, outlook and thunderbird all connecting to one account with no problems. Well, outlook hiccups, but it's not unusable. And I have other users on the system that share email accounts across a variety of other clients and platforms, including older versions of outlook.
I have tried checking message rules, there are none; removing all folder subscriptions; running scanpst, which finds errors even before the account finishes syncing and ever time I run it after that; I have looked for viruses/malware; I have confirmed there is no forwarding or some trickery happening on the server; chkdsk and similar hardware checks all come up clean, the computers are only a couple of months old; I have got certs set up with SANs and the CA installed such that outlook does not error on the certificate; and I have tried just about every combination of settings that seem relevant.
The one thing that does seem to work, at least for a few minutes or an hour or two, is deleting and recreating the accounts on one of the computers. But the problem inevitably returns in short order.
Surely people have outlook 2013 connecting via imap to dovecot without problems; is there some special trick that google is hiding from me?
Computerisms Bob Miller 867-334-7117 / 867-633-3760 http://computerisms.ca
Quoting Bob Miller bob@computerisms.ca:
I am trying really hard to wrap my head around why people insist on using this program...
Where I have outlook 2013 users, I have had nothing but problems getting their mail to work with imap. my solution has been to set them up with pop, which works just like it always has. Or move them to a different program.
I have no idea what your doing to cause this issue :(
I have a normal install of dovecot running, and I have 3 webmail pages
open, 2 phones using imap, and a thunderbird connected to it. I
started with outlook 2007, then 2010, and now 2013 for the last 2
years or 3years (I upgraded to it in beta at first). I haven't had any
issues at all, I can delete emails, move emails, ..., and they
instantly change in the other programs.
I just use the normal outlook2013 config options for the account,
besides making sure the ssl settings are right.
I think I have only used it on the 2.2 branch though, what dovecot
version are you using?
Hi Patrick,
Thanks for your reply.
I have no idea what your doing to cause this issue :(
I have a normal install of dovecot running, and I have 3 webmail pages
open, 2 phones using imap, and a thunderbird connected to it. I
started with outlook 2007, then 2010, and now 2013 for the last 2
years or 3years (I upgraded to it in beta at first). I haven't had any
issues at all, I can delete emails, move emails, ..., and they
instantly change in the other programs.
I have several accounts that are used by a variety of different programs and devices, as well, but the only program that gives me any problem is outlook 2013. And not quite consistently, on some few machines I have seen it work the same as any other client. This one particular case has me quite baffled though.
I just use the normal outlook2013 config options for the account,
besides making sure the ssl settings are right.I think I have only used it on the 2.2 branch though, what dovecot
version are you using?
# dovecot --version 2.2.13
sigh. At least now I know it should be working, so I will keep searching fior a solution...
I have had this problem a lot on my old Dovecot 0.9 system.. it seems to be OK on 2.2 however. It’s really noticeable when interacting with another Apple map system.
One key thing is the Outlook by default doesn’t immediately purge your deleted items. It lags on that a bit. There are settings to change that.
Trent
On 10 Sep 2014, at 8:51 am, Bob Miller bob@computerisms.ca wrote:
Hi Patrick,
Thanks for your reply.
I have no idea what your doing to cause this issue :(
I have a normal install of dovecot running, and I have 3 webmail pages
open, 2 phones using imap, and a thunderbird connected to it. I
started with outlook 2007, then 2010, and now 2013 for the last 2
years or 3years (I upgraded to it in beta at first). I haven't had any
issues at all, I can delete emails, move emails, ..., and they
instantly change in the other programs.I have several accounts that are used by a variety of different programs and devices, as well, but the only program that gives me any problem is outlook 2013. And not quite consistently, on some few machines I have seen it work the same as any other client. This one particular case has me quite baffled though.
I just use the normal outlook2013 config options for the account,
besides making sure the ssl settings are right.I think I have only used it on the 2.2 branch though, what dovecot
version are you using?# dovecot --version 2.2.13
sigh. At least now I know it should be working, so I will keep searching fior a solution...
I had a much more exciting experience with Outlook for Mac (which is much worse…)
Changed from Dovecot 0.9 to 2.2 but changed the folder separator from . to \, so that I could have shared folders with dots in the username. When you do this, it starts creating a new mailbox every time it connects every minute, called like Trash 1, Trash 1 1, Trash 1 1 1, Trash 1 1 1.. I got up to about 40+ appended folder names. It also does this with INBOX, Sent, etc.
It won’t ever stop doing this, and even if you change the folder separator back it still keeps doing it. Only way to fix is to change the server name which causes it to purge the entire local cache and start over (basically a quick delete/re-add).
My other favourite issue with Outlook for Mac was it eating messages, they’d come in, and disappear. Spam filtering was off, no rules setup, they just disappeared, and got deleted from the server. Eish.
Trent
On 10 Sep 2014, at 12:15 pm, Trent Lloyd trentl@webinabox.net.au wrote:
I have had this problem a lot on my old Dovecot 0.9 system.. it seems to be OK on 2.2 however. It’s really noticeable when interacting with another Apple map system.
One key thing is the Outlook by default doesn’t immediately purge your deleted items. It lags on that a bit. There are settings to change that.
Trent
On 10 Sep 2014, at 8:51 am, Bob Miller bob@computerisms.ca wrote:
Hi Patrick,
Thanks for your reply.
I have no idea what your doing to cause this issue :(
I have a normal install of dovecot running, and I have 3 webmail pages
open, 2 phones using imap, and a thunderbird connected to it. I
started with outlook 2007, then 2010, and now 2013 for the last 2
years or 3years (I upgraded to it in beta at first). I haven't had any
issues at all, I can delete emails, move emails, ..., and they
instantly change in the other programs.I have several accounts that are used by a variety of different programs and devices, as well, but the only program that gives me any problem is outlook 2013. And not quite consistently, on some few machines I have seen it work the same as any other client. This one particular case has me quite baffled though.
I just use the normal outlook2013 config options for the account,
besides making sure the ssl settings are right.I think I have only used it on the 2.2 branch though, what dovecot
version are you using?# dovecot --version 2.2.13
sigh. At least now I know it should be working, so I will keep searching fior a solution...
Am 10.09.2014 um 06:22 schrieb Trent Lloyd trentl@webinabox.net.au:
I had a much more exciting experience with Outlook for Mac (which is much worse…)
Changed from Dovecot 0.9 to 2.2 but changed the folder separator from . to \, so that I could have shared folders with dots in the username. When you do this, it starts creating a new mailbox every time it connects every minute, called like Trash 1, Trash 1 1, Trash 1 1 1, Trash 1 1 1.. I got up to about 40+ appended folder names. It also does this with INBOX, Sent, etc.
It won’t ever stop doing this, and even if you change the folder separator back it still keeps doing it. Only way to fix is to change the server name which causes it to purge the entire local cache and start over (basically a quick delete/re-add).
My other favourite issue with Outlook for Mac was it eating messages, they’d come in, and disappear. Spam filtering was off, no rules setup, they just disappeared, and got deleted from the server. Eish. I am observing something similar; If I use my router (fritz.box) to send incoming fax by mail to a given account on my server, the mail appears and instantly vanishes. I then used a different mail account (completely different server/domain etc.) and the mail stays; and then again, forwarding it a mail address of the domain where this weird behavior was seen, the mail also arrives and disappears. This issue roughly dates back to the beginning of this year; had no time to investigate yet...
Trent
On 10 Sep 2014, at 12:15 pm, Trent Lloyd trentl@webinabox.net.au wrote:
I have had this problem a lot on my old Dovecot 0.9 system.. it seems to be OK on 2.2 however. It’s really noticeable when interacting with another Apple map system.
One key thing is the Outlook by default doesn’t immediately purge your deleted items. It lags on that a bit. There are settings to change that.
Trent
On 10 Sep 2014, at 8:51 am, Bob Miller bob@computerisms.ca wrote:
Hi Patrick,
Thanks for your reply.
I have no idea what your doing to cause this issue :(
I have a normal install of dovecot running, and I have 3 webmail pages
open, 2 phones using imap, and a thunderbird connected to it. I
started with outlook 2007, then 2010, and now 2013 for the last 2
years or 3years (I upgraded to it in beta at first). I haven't had any
issues at all, I can delete emails, move emails, ..., and they
instantly change in the other programs.I have several accounts that are used by a variety of different programs and devices, as well, but the only program that gives me any problem is outlook 2013. And not quite consistently, on some few machines I have seen it work the same as any other client. This one particular case has me quite baffled though.
I just use the normal outlook2013 config options for the account,
besides making sure the ssl settings are right.I think I have only used it on the 2.2 branch though, what dovecot
version are you using?# dovecot --version 2.2.13
sigh. At least now I know it should be working, so I will keep searching fior a solution...
On 09 Sep 2014, at 15:09 , Bob Miller bob@computerisms.ca wrote:
I am trying really hard to wrap my head around why people insist on using this program…
Which program?
Where I have outlook 2013 users, I have had nothing but problems getting their mail to work with imap. my solution has been to set them up with pop, which works just like it always has. Or move them to a different program.
That’s odd. The one and only thing that Lookout does pretty well is IMAP.
Surely people have outlook 2013 connecting via imap to dovecot without problems;
Yep.
is there some special trick that google is hiding from me?
Not really.
-- "He loves Nature in spite of what it did to him." - Forrest Tucker
Am 10.09.2014 um 05:27 schrieb LuKreme kremels@kreme.com:
On 09 Sep 2014, at 15:09 , Bob Miller bob@computerisms.ca wrote:
I am trying really hard to wrap my head around why people insist on using this program…
Which program?
Where I have outlook 2013 users, I have had nothing but problems getting their mail to work with imap. my solution has been to set them up with pop, which works just like it always has. Or move them to a different program.
That’s odd. The one and only thing that Lookout does pretty well is IMAP. My only issue with Outlook2013 was that they discontinued supporting md5-crypt password method, so it took me a while to find out, what the problem was after updating outlook.
Surely people have outlook 2013 connecting via imap to dovecot without problems;
Yep.
is there some special trick that google is hiding from me?
Not really.
-- "He loves Nature in spite of what it did to him." - Forrest Tucker
That’s odd. The one and only thing that Lookout does pretty well is IMAP.
After several hours scouring the net last night, I am surprised to hear that. Certainly has never been my experience with outlook, especially 2013...
is there some special trick that google is hiding from me?
Not really.
I went in armed with a list of possible fixes and did battle with the two machines today. started by installing thunderbird and shutting off outlook, which absolutely proved outlook was the problem; as soon as I started up outlook again, thunderbird showed mails being created and deleted every few seconds. Went through my list, everything from A-W (account settings to windows updates). So far so good, it's too early to say it is fixed, but I am past the two hour mark now with no problems...
On Wed, 10 Sep 2014 13:00:15 -0700, Bob Miller stated:
That’s odd. The one and only thing that Lookout does pretty well is IMAP.
After several hours scouring the net last night, I am surprised to hear that. Certainly has never been my experience with outlook, especially 2013...
is there some special trick that google is hiding from me?
Not really.
I went in armed with a list of possible fixes and did battle with the two machines today. started by installing thunderbird and shutting off outlook, which absolutely proved outlook was the problem; as soon as I started up outlook again, thunderbird showed mails being created and deleted every few seconds. Went through my list, everything from A-W (account settings to windows updates). So far so good, it's too early to say it is fixed, but I am past the two hour mark now with no problems...
I have absolutely no problem with MS Outlook 2013 and Dovecot and I have it on four machines. I did have to tweak the root folder path though once. I am not sure exactly why, but that took care of everything.
-- Jerry
participants (6)
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admin
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Bob Miller
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Jerry
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LuKreme
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Patrick Domack
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Trent Lloyd