[Dovecot] Can't remove folder (no thunderbird issue)
Hi,
first of all: yes, I already dug the internet but didn't find a solution - that's why I'm asking you. My provider uses dovecot, although I can't tell you more about the version - sorry. Mail is stored in mbox format.
My trouble: I was unable to create subfolders and googled a bit. A proposed solution was to append a slash at the end of the folder name. I used Thunderbird to create a folder and called it "test/" (yes, with a slash).
Now, in both, Thunderbird and Mulberry, I'm unable to delete that folder (that contains neither messages nor subfolders). Mulberry doesn't give an error message, and in Thunderbird I can't find an option to remove this folder (no matter if subscribed or not).
My provider uses roundcube as a webmail interface. Trying to delete the folder there seems to work OK, but after refreshing the folder-view it re-appears.
I have no (ssh|telnet|...) access to the server, so I can't remove the folder using the shell.. Do I have other options than calling support?
Thank you already jan
On Thu, 2009-02-12 at 10:34 +0100, Jan Niggemann wrote:
I used Thunderbird to create a folder and called it "test/" (yes, with a slash).
Now, in both, Thunderbird and Mulberry, I'm unable to delete that folder (that contains neither messages nor subfolders). Mulberry doesn't give an error message, and in Thunderbird I can't find an option to remove this folder (no matter if subscribed or not).
Try talking IMAP directly. Then you'll know exactly what's happening.
Either start with: telnet imap.server.org 143 Or: openssl s_client -connect imap.server.org:993
Then start giving commands:
a login username password b delete test c unsubscribe test d list "" * e lsub "" *
(include the a..e tags at the beginning)
If it's still not gone with those commands, show what replies b..e give?
on 2-12-2009 1:34 AM Jan Niggemann spake the following:
Hi,
first of all: yes, I already dug the internet but didn't find a solution - that's why I'm asking you. My provider uses dovecot, although I can't tell you more about the version - sorry. Mail is stored in mbox format.
My trouble: I was unable to create subfolders and googled a bit. A proposed solution was to append a slash at the end of the folder name. I used Thunderbird to create a folder and called it "test/" (yes, with a slash).
Now, in both, Thunderbird and Mulberry, I'm unable to delete that folder (that contains neither messages nor subfolders). Mulberry doesn't give an error message, and in Thunderbird I can't find an option to remove this folder (no matter if subscribed or not).
My provider uses roundcube as a webmail interface. Trying to delete the folder there seems to work OK, but after refreshing the folder-view it re-appears.
I have no (ssh|telnet|...) access to the server, so I can't remove the folder using the shell.. Do I have other options than calling support?
Thank you already jan
The problem is with mbox in general. Mbox can only contain messages, and since your deleted items (trash) is also mbox, you can't delete a folder into it. In thunderbird you have to go to the properties for that server connection, go to server settings, click advanced, and clear the checkbox on "Server supports folders that contain sub-folders and messages".
-- MailScanner is like deodorant... You hope everybody uses it, and you notice quickly if they don't!!!!
On Feb 12 2009, Scott Silva wrote:
The problem is with mbox in general. Mbox can only contain messages, and since your deleted items (trash) is also mbox, you can't delete a folder into it. In thunderbird you have to go to the properties for that server connection, go to server settings, click advanced, and clear the checkbox on "Server supports folders that contain sub-folders and messages".
It's a consequence of mbox, but the "problem" is with Thunderbird's persistent interface mis-features in the name of "configurabiilty".
-- Brian Hayden Minnesota Supercomputing Institute University of Minnesota
on 2-12-2009 10:52 AM Brian Hayden spake the following:
On Feb 12 2009, Scott Silva wrote:
The problem is with mbox in general. Mbox can only contain messages, and since your deleted items (trash) is also mbox, you can't delete a folder into it. In thunderbird you have to go to the properties for that server connection, go to server settings, click advanced, and clear the checkbox on "Server supports folders that contain sub-folders and messages".
It's a consequence of mbox, but the "problem" is with Thunderbird's persistent interface mis-features in the name of "configurabiilty".
I'm not sure if it is proper, but you would think that the IMAP server should be able to give something in the "capabilities" dialog that lets a client know this. Or maybe it does, and Thunderbird doesn't pay attention.
-- MailScanner is like deodorant... You hope everybody uses it, and you notice quickly if they don't!!!!
On Thu, 2009-02-12 at 11:37 -0800, Scott Silva wrote:
The problem is with mbox in general. Mbox can only contain messages, and since your deleted items (trash) is also mbox, you can't delete a folder into it. In thunderbird you have to go to the properties for that server connection, go to server settings, click advanced, and clear the checkbox on "Server supports folders that contain sub-folders and messages".
It's a consequence of mbox, but the "problem" is with Thunderbird's persistent interface mis-features in the name of "configurabiilty".
I'm not sure if it is proper, but you would think that the IMAP server should be able to give something in the "capabilities" dialog that lets a client know this.
Client is able to figure out that.
Or maybe it does, and Thunderbird doesn't pay attention.
Yeah. It's been in bugzilla for almost 4 years now: https://bugzilla.mozilla.org/show_bug.cgi?id=284933
participants (4)
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Brian Hayden
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Jan Niggemann
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Scott Silva
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Timo Sirainen