[Dovecot] Clients cannot empty trash
I am having a problem with Dovecot and imap; users are not being able to empty their trash from time to time. Here is what I am running:
[root@xxxx root]# rpm -q dovecot dovecot-0.99.13-3.FC3 [root@xxxx root]# uname -a Linux xxxx 2.6.12-1.1381_FC3smp #1 SMP Fri Oct 21 04:03:26 EDT 2005 i686 i686 i386 GNU/Linux [root@xxxx root]#
Several times a week different users get the following pop up message when they empty trash (manually by selecting "delete trash" on their mail client):
"The current command did not succeed. The mail server responded: Internal error occurred. Refer to server log for more information. {2006-02-22 08:46:24]."
The quick and dirty fix is to go into their home dir and empty the trash folder (ie "> Trash"). I have checked the log and do not see anything useful at the time noted in the pop up error message on the users client. I have now set up logging to separate files to make debugging a bit easier:
log_path = /var/log/dovecot.log info_log_path = /var/log/dovecot-info.log
Most of my users are using Netscape for mail. I have searched the web and archives of this list with little luck. Some people mention issues with quota but I am not running quota.
Has anyone seen this or can point me in the right direction to debug this problem further ?
James H. Edwards Network Systems Administrator Judicial Information Division jedwards@nmcourts.com (505)476-6960
I think this is a pretty frequent problem with the 0.99.x version. I haven't seen a solution for it so far other than just emptying the trash folder. This probably is fixed in the 1.0 versions, but I'm still running 0.99.14, so I'm not sure.
Saurabh
james edwards wrote:
I am having a problem with Dovecot and imap; users are not being able to empty their trash from time to time. Here is what I am running:
[root@xxxx root]# rpm -q dovecot dovecot-0.99.13-3.FC3 [root@xxxx root]# uname -a Linux xxxx 2.6.12-1.1381_FC3smp #1 SMP Fri Oct 21 04:03:26 EDT 2005 i686 i686 i386 GNU/Linux [root@xxxx root]#
Several times a week different users get the following pop up message when they empty trash (manually by selecting "delete trash" on their mail client):
"The current command did not succeed. The mail server responded: Internal error occurred. Refer to server log for more information. {2006-02-22 08:46:24]."
The quick and dirty fix is to go into their home dir and empty the trash folder (ie "> Trash"). I have checked the log and do not see anything useful at the time noted in the pop up error message on the users client. I have now set up logging to separate files to make debugging a bit easier:
log_path = /var/log/dovecot.log info_log_path = /var/log/dovecot-info.log
Most of my users are using Netscape for mail. I have searched the web and archives of this list with little luck. Some people mention issues with quota but I am not running quota.
Has anyone seen this or can point me in the right direction to debug this problem further ?
James H. Edwards Network Systems Administrator Judicial Information Division jedwards@nmcourts.com mailto:jedwards@nmcourts.com (505)476-6960
--
"Yours is to work. The results will take care of themselves" -- Swami Vivekanand
Saurabh Barve sa@atmos.colostate.edu (970)491-7714
Saurabh Barve wrote:
I am having a problem with Dovecot and imap; users are not being able to empty their trash from time to time. Here is what I am running:
[root@xxxx root]# rpm -q dovecot dovecot-0.99.13-3.FC3 [root@xxxx root]# uname -a Linux xxxx 2.6.12-1.1381_FC3smp #1 SMP Fri Oct 21 04:03:26 EDT 2005 i686 i686 i386 GNU/Linux [root@xxxx root]#
<snip>
I think this is a pretty frequent problem with the 0.99.x version. I haven't seen a solution for it so far other than just emptying the trash folder. This probably is fixed in the 1.0 versions, but I'm still running 0.99.14, so I'm not sure.
This happened to us all the time wioth 0.99.x and mbox format. Problem went away when we switched to maildir.
--
Best regards,
Charles
participants (3)
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Charles Marcus
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james edwards
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Saurabh Barve