[Dovecot] Outlook 2003 - Disappearing favorite folders
Hello all,
I'm having an issue with Outlook 2003, where favorite folders seem to disappear. Specifically, they are subfolders of the Inbox. The Inbox favorite folder stays there without a problem. Any clues as to what the problem may be? With the previous IMAP server (courier I believe) this wasn't a problem...so it leads me to believe that Dovecot might be the problem. I'm working with Dovecot 1.0.rc28
Thanks, Phillip
Phillip T. George spake the following on 6/14/2007 12:50 PM:
Hello all,
I'm having an issue with Outlook 2003, where favorite folders seem to disappear. Specifically, they are subfolders of the Inbox. The Inbox favorite folder stays there without a problem. Any clues as to what the problem may be? With the previous IMAP server (courier I believe) this wasn't a problem...so it leads me to believe that Dovecot might be the problem. I'm working with Dovecot 1.0.rc28
Thanks, Phillip
IMHO Outlook doesn't keep it's favorites folder on an imap server, it is stored locally.
MailScanner is like deodorant... You hope everybody uses it, and you notice quickly if they don't!!!!
Scott Silva wrote:
Phillip T. George spake the following on 6/14/2007 12:50 PM:
Hello all,
I'm having an issue with Outlook 2003, where favorite folders seem to disappear. Specifically, they are subfolders of the Inbox. The Inbox favorite folder stays there without a problem. Any clues as to what the problem may be? With the previous IMAP server (courier I believe) this wasn't a problem...so it leads me to believe that Dovecot might be the problem. I'm working with Dovecot 1.0.rc28
Thanks, Phillip
IMHO Outlook doesn't keep it's favorites folder on an imap server, it is stored locally.
Correct. If I choose not to save the password, close Outlook, and open it back up ... I can see the favorite folders links for the IMAP subfolders. After I put my password in, they disappear.
-Phillip
Phillip T. George wrote:
Scott Silva wrote:
Phillip T. George spake the following on 6/14/2007 12:50 PM:
Hello all,
I'm having an issue with Outlook 2003, where favorite folders seem to disappear. Specifically, they are subfolders of the Inbox. The Inbox favorite folder stays there without a problem. Any clues as to what the problem may be? With the previous IMAP server (courier I believe) this wasn't a problem...so it leads me to believe that Dovecot might be the problem. I'm working with Dovecot 1.0.rc28
Thanks, Phillip
IMHO Outlook doesn't keep it's favorites folder on an imap server, it is stored locally.
Correct. If I choose not to save the password, close Outlook, and open it back up ... I can see the favorite folders links for the IMAP subfolders. After I put my password in, they disappear.
-Phillip
Also, here's some info from Outlook's log. I added the favorite folders and then closed Outlook. The log below is what happened when I opened Outlook back up after that.
IMAP: 15:37:58 [db] Connecting to 'mail.domain.com' on port 143. IMAP: 15:37:58 [db] OnNotify: asOld = 0, asNew = 2, ae = 0 IMAP: 15:37:58 [db] srv_name = "mail.domain.com" srv_addr = 11.22.33.44 IMAP: 15:37:58 [db] OnNotify: asOld = 2, asNew = 3, ae = 1 IMAP: 15:37:58 [db] OnNotify: asOld = 3, asNew = 4, ae = 0 IMAP: 15:37:58 [db] OnNotify: asOld = 4, asNew = 5, ae = 2 IMAP: 15:37:58 [db] OnNotify: asOld = 5, asNew = 5, ae = 4 IMAP: 15:37:58 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:58 [rx] * OK Dovecot ready. IMAP: 15:37:58 [tx] qr4i CAPABILITY IMAP: 15:37:58 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:58 [rx] * CAPABILITY IMAP4rev1 SASL-IR SORT THREAD=REFERENCES MULTIAPPEND UNSELECT LITERAL+ IDLE CHILDREN NAMESPACE LOGIN-REFERRALS STARTTLS AUTH=PLAIN AUTH=LOGIN IMAP: 15:37:58 [rx] qr4i OK Capability completed. IMAP: 15:37:58 [tx] LOGIN command sent IMAP: 15:37:58 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:58 [rx] h4rz OK Logged in. IMAP: 15:37:58 [tx] 1mxp IDLE IMAP: 15:37:58 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:58 [rx] + idling IMAP: 15:37:58 [tx] DONE IMAP: 15:37:58 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:58 [rx] 1mxp OK Idle completed. IMAP: 15:37:58 [tx] q00b LIST "" "" IMAP: 15:37:58 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:58 [rx] q00b OK List completed. IMAP: 15:37:58 [tx] t926 IDLE IMAP: 15:37:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:59 [rx] + idling IMAP: 15:37:59 [tx] DONE IMAP: 15:37:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:59 [rx] t926 OK Idle completed. IMAP: 15:37:59 [tx] 2uhg LIST "" "INBOX" IMAP: 15:37:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:59 [rx] * LIST (\HasNoChildren) "." "INBOX" IMAP: 15:37:59 [rx] 2uhg OK List completed. IMAP: 15:37:59 [tx] 2c9i LSUB "" "*" IMAP: 15:37:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:59 [rx] * LSUB () "." "INBOX.RQ-Spam" IMAP: 15:37:59 [rx] * LSUB () "." "INBOX.RQ-Ham" IMAP: 15:37:59 [rx] 2c9i OK Lsub completed. IMAP: 15:37:59 [tx] m571 LIST "" "INBOX" IMAP: 15:37:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:59 [rx] * LIST (\HasNoChildren) "." "INBOX" IMAP: 15:37:59 [rx] m571 OK List completed. IMAP: 15:37:59 [tx] 2u8h LSUB "" "*" IMAP: 15:37:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:59 [rx] * LSUB () "." "INBOX.RQ-Spam" IMAP: 15:37:59 [rx] * LSUB () "." "INBOX.RQ-Ham" IMAP: 15:37:59 [rx] 2u8h OK Lsub completed. IMAP: 15:37:59 [tx] r9xa CREATE "Junk E-mail" IMAP: 15:37:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:59 [rx] r9xa NO Unknown namespace. IMAP: 15:37:59 [tx] y51e SUBSCRIBE "Junk E-mail" IMAP: 15:37:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:59 [rx] y51e NO Unknown namespace. IMAP: 15:37:59 [tx] c948 IDLE IMAP: 15:37:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 15:37:59 [rx] + idling
Thanks, Phillip
problem may be? With the previous IMAP server (courier I believe) this wasn't a problem...so it leads me to believe that Dovecot might be the problem. I'm working with Dovecot 1.0.rc28 There was one security fix and a fix related to listing folders since then. RC29 made some big changes, ou probably want to try updating to 1.0.1. http://dovecot.org/list/dovecot-news/2007-March/000039.html
Kenny Dail kend@amigo.net
Kenny Dail wrote:
problem may be? With the previous IMAP server (courier I believe) this wasn't a problem...so it leads me to believe that Dovecot might be the problem. I'm working with Dovecot 1.0.rc28
There was one security fix and a fix related to listing folders since then. RC29 made some big changes, ou probably want to try updating to 1.0.1. http://dovecot.org/list/dovecot-news/2007-March/000039.html
Ack! Thanks for the info...I'll go for the update.
Thanks, Phillip
Phillip T. George wrote:
Kenny Dail wrote:
problem may be? With the previous IMAP server (courier I believe) this wasn't a problem...so it leads me to believe that Dovecot might be the problem. I'm working with Dovecot 1.0.rc28
There was one security fix and a fix related to listing folders since then. RC29 made some big changes, ou probably want to try updating to 1.0.1. http://dovecot.org/list/dovecot-news/2007-March/000039.html
Ack! Thanks for the info...I'll go for the update.
Thanks, Phillip
Actually, upgrading to 1.0.1 didn't seem to fix it...
-Phillip
On Fri, 2007-06-15 at 14:14 -0500, Phillip T. George wrote:
Phillip T. George wrote:
Kenny Dail wrote:
> problem may be? With the previous IMAP server (courier I believe) this > wasn't a problem...so it leads me to believe that Dovecot might be the > problem. I'm working with Dovecot 1.0.rc28 >
There was one security fix and a fix related to listing folders since then. RC29 made some big changes, ou probably want to try updating to 1.0.1. http://dovecot.org/list/dovecot-news/2007-March/000039.htmlAck! Thanks for the info...I'll go for the update.
Thanks, Phillip
Actually, upgrading to 1.0.1 didn't seem to fix it...
If the favorite folders aren't the same thing as subscribed folders, I don't know how this can have anything to do with Dovecot itself.
Maybe Outlook's internal cache got broken somehow. Try to recreate the account and see if it works then.
Timo Sirainen wrote:
On Fri, 2007-06-15 at 14:14 -0500, Phillip T. George wrote:
Phillip T. George wrote:
Kenny Dail wrote:
>> problem may be? With the previous IMAP server (courier I believe) this >> wasn't a problem...so it leads me to believe that Dovecot might be the >> problem. I'm working with Dovecot 1.0.rc28 >>
>>
There was one security fix and a fix related to listing folders since then. RC29 made some big changes, ou probably want to try updating to 1.0.1. http://dovecot.org/list/dovecot-news/2007-March/000039.htmlAck! Thanks for the info...I'll go for the update.
Thanks, Phillip
Actually, upgrading to 1.0.1 didn't seem to fix it...
If the favorite folders aren't the same thing as subscribed folders, I don't know how this can have anything to do with Dovecot itself.
Maybe Outlook's internal cache got broken somehow. Try to recreate the account and see if it works then.
Timo,
The "favorite folders" are basically links to the subscribed folders.
Its basically just a shortcut menu.
This was a new Outlook install. Also, it works with Courier (used the same Outlook account, etc). Here's the log (RQ-Spam, and RQ-Ham are the favorite folders and the only folders in existence):
Microsoft Internet Messaging API 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) IMAP Log started at 06/18/2007 11:40:20 IMAP: 11:40:20 [db] Connecting to 'mail.domain.com' on port 143. IMAP: 11:40:20 [db] OnNotify: asOld = 0, asNew = 4, ae = 0 IMAP: 11:40:20 [db] OnNotify: asOld = 4, asNew = 5, ae = 2 IMAP: 11:40:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 4 IMAP: 11:40:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 11:40:20 [rx] * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2004 Double Precision, Inc. See COPYING for distribution information. IMAP: 11:40:20 [tx] anen CAPABILITY IMAP: 11:40:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 11:40:20 [rx] * CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS IMAP: 11:40:20 [rx] anen OK CAPABILITY completed IMAP: 11:40:20 [tx] LOGIN command sent IMAP: 11:40:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 11:40:20 [rx] l3uy OK LOGIN Ok. IMAP: 11:40:20 [tx] b3zg IDLE IMAP: 11:40:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 11:40:20 [rx] + entering idle mode IMAP: 11:40:20 [tx] DONE IMAP: 11:40:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 11:40:20 [rx] b3zg OK IDLE completed IMAP: 11:40:20 [tx] y1jn LIST "" "INBOX" IMAP: 11:40:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 11:40:20 [rx] * LIST (\Unmarked \HasChildren) "." "INBOX" IMAP: 11:40:20 [rx] y1jn OK LIST completed IMAP: 11:40:20 [tx] iccm LSUB "" "%" IMAP: 11:40:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 11:40:20 [rx] * LSUB (\Noselect \HasChildren) "." "INBOX" IMAP: 11:40:20 [rx] iccm OK LSUB completed IMAP: 11:40:20 [tx] l9wo LSUB "" "%.%" IMAP: 11:40:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 11:40:20 [rx] * LSUB (\HasNoChildren) "." "INBOX.RQ-Spam" IMAP: 11:40:20 [rx] * LSUB (\HasNoChildren) "." "INBOX.RQ-Ham" IMAP: 11:40:20 [rx] l9wo OK LSUB completed IMAP: 11:40:20 [tx] aghb IDLE IMAP: 11:40:20 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 11:40:20 [rx] + entering idle mode IMAP: 11:40:31 [tx] Dropping connection, LOGOUT sent IMAP: 11:40:31 [db] Connection to 'mail.domain.com' closed. IMAP: 11:40:31 [db] OnNotify: asOld = 5, asNew = 0, ae = 5
Thanks, Phillip
Phillip T. George wrote:
Correct. If I choose not to save the password, close Outlook, and open it back up ... I can see the favorite folders links for the IMAP subfolders. After I put my password in, they disappear.
Did you try the "subscription" process to the folder? Just a guess. I would agree that favorites aren't stored on the server but they do depend upon the server being present. One would think these would not be present until you login rather than the other way around.
Frankly Outlook and IMAP sucks. I switched to Thunderbird (giving up a decent address book, calendar and palm sync) because as an email client Outlook was useless.
/mark
Mark Richards wrote:
Phillip T. George wrote:
Correct. If I choose not to save the password, close Outlook, and open it back up ... I can see the favorite folders links for the IMAP subfolders. After I put my password in, they disappear.
Did you try the "subscription" process to the folder? Just a guess.
I would agree that favorites aren't stored on the server but they do depend upon the server being present. One would think these would not be present until you login rather than the other way around.Frankly Outlook and IMAP sucks. I switched to Thunderbird (giving up a decent address book, calendar and palm sync) because as an email client Outlook was useless.
/mark
What exactly do you mean by the "subscription" process? The folder was already manually subscribed to using Outlook. The subscription shows up every time. I think it does disappear and then reappear though...
Yeah. I'd be a member of the choir that you're preaching to. I've used Thunderbird for quite some time myself (3 years perhaps?), however, my company provides hosting services, so saying no to Outlook isn't exactly an option.
-Phillip
participants (5)
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Kenny Dail
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Mark Richards
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Phillip T. George
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Scott Silva
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Timo Sirainen