[Dovecot] IMAP Label Updates not showing up across shared account
Dovecot 2.0.13 Centos 5.4 x86_64 2.6.18-164.9.1.el5 (on ESXi) OS/Logs on local storage, /home all on NFS server for datastore (NFS Store Centos 5.5 x86_64 2.6.18-194.11.1.el5) Thunderbird 3.1.10 on XP/W7 Desktops
We are seeing a werid issue where there is a delay of up to a few mins in seeing label updates on messages. I have confirmed that Thunderbird is sending the update to the server with WireShark, its just additional users connected to the same mailbox do not see them. Marking a message as Seen/Un-Seen happens faster just not labels. If you have a label set when you mark a message as Seen/Un-Seen the other clients then see the update straight away.
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On Tue, 2011-05-24 at 10:44 +0100, Ricardo Branco wrote:
Dovecot 2.0.13 Centos 5.4 x86_64 2.6.18-164.9.1.el5 (on ESXi) OS/Logs on local storage, /home all on NFS server for datastore (NFS Store Centos 5.5 x86_64 2.6.18-194.11.1.el5) Thunderbird 3.1.10 on XP/W7 Desktops
We are seeing a werid issue where there is a delay of up to a few mins in seeing label updates on messages. I have confirmed that Thunderbird is sending the update to the server with WireShark, its just additional users connected to the same mailbox do not see them.
Are the two clients connecting to the same Dovecot server?
Marking a message as Seen/Un-Seen happens faster just not labels. If you have a label set when you mark a message as Seen/Un-Seen the other clients then see the update straight away.
I don't see how that could be possible. Did you check with wireshark when Thunderbird received the \Seen flag change or the label change? You could try also if you can manually reproduce this with telnet:
telnet localhost 143 a login user pass b select inbox
do the same with another session then run "c idle" in first session and in the second one run:
c store 1 +flags $Label1
Did it report immediately to the first IDLEing session about the label change?
Yes we have several people connecting to the same mail box on the same server (we only have one dovecot server)
We have tried as you suggested and any change is reported from session to session immediately, I guess there is a problem in Thunderbird on updating these in the list. Its as if its waiting for so many FETCH commands or some sort of time limit before it updates as sometimes its slow other times its instant.
Ile log a ticket with Mozilla.
https://bugzilla.mozilla.org/show_bug.cgi?id=591683
Timo Sirainen wrote, On 07/06/2011 14:53:
On Tue, 2011-05-24 at 10:44 +0100, Ricardo Branco wrote:
Dovecot 2.0.13 Centos 5.4 x86_64 2.6.18-164.9.1.el5 (on ESXi) OS/Logs on local storage, /home all on NFS server for datastore (NFS Store Centos 5.5 x86_64 2.6.18-194.11.1.el5) Thunderbird 3.1.10 on XP/W7 Desktops
We are seeing a werid issue where there is a delay of up to a few mins in seeing label updates on messages. I have confirmed that Thunderbird is sending the update to the server with WireShark, its just additional users connected to the same mailbox do not see them. Are the two clients connecting to the same Dovecot server?
Marking a message as Seen/Un-Seen happens faster just not labels. If you have a label set when you mark a message as Seen/Un-Seen the other clients then see the update straight away. I don't see how that could be possible. Did you check with wireshark when Thunderbird received the \Seen flag change or the label change? You could try also if you can manually reproduce this with telnet:
telnet localhost 143 a login user pass b select inbox
do the same with another session then run "c idle" in first session and in the second one run:
c store 1 +flags $Label1
Did it report immediately to the first IDLEing session about the label change?
-- Ricardo Branco Senior IT Manager
35 Tileyard Studios, Tileyard Road, London N7 9AH, England
Email: ricardo@wenn.com Phone: +44 (0)20 7607 2757 Corp: http://corp.wenn.com Photo: http://photo.wenn.com Web: http://www.wenn.com
On Wed, 2011-06-08 at 10:23 +0100, Ricardo Branco wrote:
Well, this was an interesting message. multipart/alternative where first part was text and second part a GIF image. My email client decided that it preferred showing the GIF image to text (which was its right, as it was an alternative).
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110414 Lightning/1.0b2 Thunderbird/3.1.10
I wonder if it was generated by Thunderbird or something else..
Seems MailScanner signatures are up the swanny again, ive had issues on replys the sig gets put in the wrong areas and it was fixed then broken then fixed, thats applied server server side on outbound emails so not related to this issue.
Not everyone in our office runs the Lightning plugin, just a few, the issue happens to people who dont run it.
I found the bug on the Mozilla bugtrac and updated so hopfully they will look at it but not much hope.
Timo Sirainen wrote, On 08/06/2011 13:59:
On Wed, 2011-06-08 at 10:23 +0100, Ricardo Branco wrote:
Well, this was an interesting message. multipart/alternative where first part was text and second part a GIF image. My email client decided that it preferred showing the GIF image to text (which was its right, as it was an alternative).
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110414 Lightning/1.0b2 Thunderbird/3.1.10 I wonder if it was generated by Thunderbird or something else..
-- Ricardo Branco Senior IT Manager
35 Tileyard Studios, Tileyard Road, London N7 9AH, England
Email: ricardo@wenn.com Phone: +44 (0)20 7607 2757 Corp: http://corp.wenn.com Photo: http://photo.wenn.com Web: http://www.wenn.com
Am 08.06.2011 15:16, schrieb Ricardo Branco:
well i am only seeing your wenn_logo_plus_offices.gif in thunderbird no text at all, for your body text i had to choose header view
-- Best Regards
MfG Robert Schetterer
Germany/Munich/Bavaria
On 2011-06-08 10:18 AM, Robert Schetterer wrote:
Am 08.06.2011 15:16, schrieb Ricardo Branco:
well i am only seeing your wenn_logo_plus_offices.gif in thunderbird no text at all, for your body text i had to choose header view
I don't see any body text anywhere, headers or the body, all I see is the logo - I thought he was just messing up sending blank emails...
Ricardo, something is seriously broken on your mail system.
--
Best regards,
Charles
Am 08.06.2011 16:26, schrieb Charles Marcus:
On 2011-06-08 10:18 AM, Robert Schetterer wrote:
Am 08.06.2011 15:16, schrieb Ricardo Branco:
well i am only seeing your wenn_logo_plus_offices.gif in thunderbird no text at all, for your body text i had to choose header view
I don't see any body text anywhere, headers or the body, all I see is the logo - I thought he was just messing up sending blank emails...
Ricardo, something is seriously broken on your mail system.
my bet goes to mailscanner
Best Regards
MfG Robert Schetterer
Germany/Munich/Bavaria
Right ive turned off my local Thunderbird sig, hopefully this now works.
I did several tests against my hotmail/gmail accounts and also other accounts in the office instead of sending to the mailing list and all were received ok, it seems to only go wrong though the maillist.
Charles Marcus wrote, On 08/06/2011 15:26:
Am 08.06.2011 15:16, schrieb Ricardo Branco:
well i am only seeing your wenn_logo_plus_offices.gif in thunderbird no text at all, for your body text i had to choose header view I don't see any body text anywhere, headers or the body, all I see is
On 2011-06-08 10:18 AM, Robert Schetterer wrote: the logo - I thought he was just messing up sending blank emails...
Ricardo, something is seriously broken on your mail system.
Please don't top-post...
On 2011-06-08 10:49 AM, Ricardo Branco wrote:
Charles Marcus wrote, On 08/06/2011 15:26:
On 2011-06-08 10:18 AM, Robert Schetterer wrote:
Am 08.06.2011 15:16, schrieb Ricardo Branco:
well i am only seeing your wenn_logo_plus_offices.gif in thunderbird no text at all, for your body text i had to choose header view
I don't see any body text anywhere, headers or the body, all I see is the logo - I thought he was just messing up sending blank emails...
Ricardo, something is seriously broken on your mail system.
Right ive turned off my local Thunderbird sig, hopefully this now works.
I did several tests against my hotmail/gmail accounts and also other accounts in the office instead of sending to the mailing list and all were received ok, it seems to only go wrong though the maillist.
Well, we got the body text this time... it certainly isn't the Thunderbird sig itself, because that's what I use (for many many years now), but maybe the sig is triggering something in your mailscanner setup...
--
Best regards,
Charles
Charles Marcus wrote, On 08/06/2011 16:09:
Please don't top-post...
On 2011-06-08 10:49 AM, Ricardo Branco wrote:
Charles Marcus wrote, On 08/06/2011 15:26:
Am 08.06.2011 15:16, schrieb Ricardo Branco:
well i am only seeing your wenn_logo_plus_offices.gif in thunderbird no text at all, for your body text i had to choose header view I don't see any body text anywhere, headers or the body, all I see is
On 2011-06-08 10:18 AM, Robert Schetterer wrote: the logo - I thought he was just messing up sending blank emails...
Ricardo, something is seriously broken on your mail system. Right ive turned off my local Thunderbird sig, hopefully this now
works.
I did several tests against my hotmail/gmail accounts and also other accounts in the office instead of sending to the mailing list and all were received ok, it seems to only go wrong though the maillist. Well, we got the body text this time... it certainly isn't the Thunderbird sig itself, because that's what I use (for many many years now), but maybe the sig is triggering something in your mailscanner setup...
The stuff thats going on in the latest TB, you never know if it could. Weird it happens to this mailinglist though and no other reports so far of people not getting emails and as said my tests seemed all ok. Anyway back to the point of the original message, I suspect TB having an issue handling IMAP Tag updates coming from the server.
test
Timo Sirainen wrote, On 08/06/2011 13:59:
On Wed, 2011-06-08 at 10:23 +0100, Ricardo Branco wrote:
Well, this was an interesting message. multipart/alternative where first part was text and second part a GIF image. My email client decided that it preferred showing the GIF image to text (which was its right, as it was an alternative).
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110414 Lightning/1.0b2 Thunderbird/3.1.10 I wonder if it was generated by Thunderbird or something else..
-- Ricardo Branco Senior IT Manager
35 Tileyard Studios, Tileyard Road, London N7 9AH, England
Email: ricardo@wenn.com Phone: +44 (0)20 7607 2757 Corp: http://corp.wenn.com Photo: http://photo.wenn.com Web: http://www.wenn.com
08.06.2011 14:59, Timo Sirainen:
Well, this was an interesting message. multipart/alternative where first part was text and second part a GIF image.
To me, it seems the second part is not a GIF but rather a multipart/related which, in turn, contains the GIF as first (and only) part. Maybe that's what confuses some clients.
My email client decided that it preferred showing the GIF image to text (which was its right, as it was an alternative).
My Thunderbird does so too. RoundCube, OTOH, showes the text.
-- Regards mks
On Wed, Jun 08, 2011 at 06:22:52PM +0200, Markus Schönhaber wrote:
08.06.2011 14:59, Timo Sirainen:
Well, this was an interesting message. multipart/alternative where first part was text and second part a GIF image.
To me, it seems the second part is not a GIF but rather a multipart/related which, in turn, contains the GIF as first (and only) part. Maybe that's what confuses some clients.
According to http://en.wikipedia.org/wiki/MIME#Alternative, the parts of a multipart/alternative are supposed to be ordered by increasing faithfulness. Typically, this means plain text followed by HTML or rich text. In this case, the mime structure is implying that the multipart/related bundle is a truer representation than the plain text.
This also explains why mutt doesn't miss a beat with these messages. It can't display the GIF, so the next best option is the plain text :)
-- Paul Saunders
anyone seen this issue, its still plaguing us and also seems to have a knock on affect as our blackberries are seeing messages late
On 24/05/2011 10:44, Ricardo Branco wrote:
Dovecot 2.0.13 Centos 5.4 x86_64 2.6.18-164.9.1.el5 (on ESXi) OS/Logs on local storage, /home all on NFS server for datastore (NFS Store Centos 5.5 x86_64 2.6.18-194.11.1.el5) Thunderbird 3.1.10 on XP/W7 Desktops
We are seeing a werid issue where there is a delay of up to a few mins in seeing label updates on messages. I have confirmed that Thunderbird is sending the update to the server with WireShark, its just additional users connected to the same mailbox do not see them. Marking a message as Seen/Un-Seen happens faster just not labels. If you have a label set when you mark a message as Seen/Un-Seen the other clients then see the update straight away.
I answered this some hours ago. If you don't read all mails to mailing list, don't set the Reply-To: header to mailing list.
On 8.6.2011, at 0.54, Ricardo Branco wrote:
anyone seen this issue, its still plaguing us and also seems to have a knock on affect as our blackberries are seeing messages late
On 24/05/2011 10:44, Ricardo Branco wrote:
Dovecot 2.0.13 Centos 5.4 x86_64 2.6.18-164.9.1.el5 (on ESXi) OS/Logs on local storage, /home all on NFS server for datastore (NFS Store Centos 5.5 x86_64 2.6.18-194.11.1.el5) Thunderbird 3.1.10 on XP/W7 Desktops
We are seeing a werid issue where there is a delay of up to a few mins in seeing label updates on messages. I have confirmed that Thunderbird is sending the update to the server with WireShark, its just additional users connected to the same mailbox do not see them. Marking a message as Seen/Un-Seen happens faster just not labels. If you have a label set when you mark a message as Seen/Un-Seen the other clients then see the update straight away.
participants (6)
-
Charles Marcus
-
Darac Marjal
-
Markus Schönhaber
-
Ricardo Branco
-
Robert Schetterer
-
Timo Sirainen