IPad email client shows unsubscribed folders (?) whereas by default TB does not (see server settings->advanced under the account).

Just a guess...

Alex

On 03/10/14 19:03, dovecot.pkoch@dfgh.net wrote:

Dear readers

we are using Dovecot 2.2.7 and all of our users are using Thunderbird as their mail client. Some of them additionally use their iPad/iPhone and a very few an Android Mail-Client.

Now one user noticed that two of his mail folders disappeared. He first believed that he accidentally deleted those folders but then he realized that they are still visible from his iPad. I checked this users maildir and everything looks normal. Deleting the index-files made no difference: New index-files were created but those two folders are still invisable from Thunderbird.

My main concern is to find the reason for this behaviour. Maybe folders of other users have disappeared and they have not yet noticed. A fresh installation of Thunderbird will most likely fix this single users problem, but I cannot do this for all of our users.

So here's my question: How would I debug such a situation?

Kind regards

Peter Koch

And here's our config file:

# Dovecot configuration file

default_process_limit = 2048

protocols = imap listen = * base_dir = /var/dovecot/

mail_location = maildir:/mail/%u:LAYOUT=fs

ssl_cert = </etc/ssl/certs/naev+chain.crt ssl_key = </etc/ssl/private/naev.key ssl_ca = </etc/ssl/certs/naev-ca.crt ssl_verify_client_cert = yes ssl_cert_username_field = x500UniqueIdentifier auth_ssl_username_from_cert = yes

service imap-login { inet_listener imap { port = 0 } }

service auth { client_limit = 4096 }

service anvil { client_limit = 5000 }

passdb { driver = checkpassword args = /usr/dovecot/bin/checkpassword }

userdb { driver = passwd override_fields = home=/mail/%u }

protocol imap { mail_max_userip_connections = 1000 }