Re: [Dovecot] [Users] I need help with my mail client [Was: running cron on UTC]
On Fri, 1 Mar 2013 07:02:54 -0500 Jerry jerry@seibercom.net wrote:
On Fri, 1 Mar 2013 00:34:33 -0800 Ian Zimmerman articulated:
On Fri, 1 Mar 2013 02:57:10 -0500 Steve Litt slitt@troubleshooters.com wrote:
Steve> Can anyone tell me how to start narrowing down the cause of Steve> this behavior?
You could begin by telling the (ocluc) list admins to _stop munging_ the damn Reply-To headers. That is broken behavior, as nicely explained here (among many other places):
Interestingly enough, there is also an opposite opinion on the matter: http://marc.merlins.org/netrants/reply-to-useful.html
Personally, I believe ALL list replies should go directly to the list and not to an individual unless the individual has specifically requested such action. However, I am aware that there are those who disagree with that philosophy.
Thanks Ian and Jerry,
It's doubtful that the OCLUG's defaulting replies to "list" (characterized by some as "munging") is the root cause here, because probably 90% of the mailing lists I'm on default replies to the list, and this symptom happens only with OCLUG's list.
Whatever it is, it doesn't happen when I use Thunderbird instead of Claws. Of course it also doesn't happen on Claws on all the rest of the mailing lists I participate in. The fact that replying from Thunderbird eliminates the symptom, even if I later look at my IMAP using Claws, says to me that the root cause isn't in my Dovecot IMAP server.
Paul from the Claws list pointed out that OCLUG emails' List-Post (oclug@mailman.oclug.org) and Reply-To (oclug@penguin.oclug.org) don't match. So far, that's the only thing about OCLUG I've found that's remotely different from everyone else. I have no idea whether this mismatch was intended, or whether it came about through an accident of history. I also don't know how hard it would be to get them to match.
Steffen from the Claws list asked whether I configured Claws-Mail to add List-Post to the recipient list, and whether I've configured any reply action, that adds another recipient to the message. The answer to the second question is "no", my OCLUG folder has no properties or processing, my .procmailrc has no filters that change mail from OCLUG.
As far as Steffen's second question, I don't know where in Claws' config options this would be configured, but the following command indicates to me that it's unlikely:
slitt@mydesk:~/.claws-mail$ grep -irl "list-post" * | grep -v imapcache tmp/tmpfile.00000055 slitt@mydesk:~/.claws-mail$
Another point of information is that this symptom occurs whether I "reply to list" or just "reply".
Since I'm happy with both Claws-Mail and OCLUG, I'll "solve" the problem by trying to remember to delete the CC automatically inserted by each Claws reply to OCLUG mail. I might also look into installing OCLUG folder specific processing or properties, or maybe even setting a procmail filter to change the headers on mail from OCLUG. It would basically be a short filter invoking an awk command.
However it gets solved, I'll let you all know about it.
Thanks,
SteveT
Steve Litt * http://www.troubleshooters.com/ Troubleshooting Training * Human Performance
On Fri, Mar 1, 2013 at 7:25 PM, Steve Litt slitt@troubleshooters.com wrote:
It's doubtful that the OCLUG's defaulting replies to "list" (characterized by some as "munging") is the root cause here, because probably 90% of the mailing lists I'm on default replies to the list, and this symptom happens only with OCLUG's list.
It would probably go away if we changed the mailman.oclug.org CNAME into an A record. When sendmail receives an email to a domain it's authoritative for (mailman.oclug.org) and it determines that the domain is a CNAME, internally it switches to calling it the A record that it points to, which in this case is penguin.oclug.org. This is why some places have penguin dot and others have mailman dot.
It seems that your MUA is being extremely clever and detecting the different addresses, noticing that they are different, and deciding to send it to both of them. It also reminds me very much of mutt with its Reply versus Reply-All versus List-Reply capabilities, in that Claws is trying to read your mind and figure out what you want instead of just following the email (i.e. Reply-To is explicitly set, which munges anything else for most other clients).
...Todd
The total budget at all receivers for solving senders' problems is $0. If you want them to accept your mail and manage it the way you want, send it the way the spec says to. --John Levine
participants (2)
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Steve Litt
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Todd Lyons