Im trying to nail down an issue with some users sent-mail. I have had
a few users complaining that their emails are not being copied to
their sent-mail folder. Im not sure how widespread it is, mainly
because most people dont check their sent-mail. Im running Dovecot
version 1.0.7, and yes I know its outdated, but I have had zero
problems thus far. Im grepping through my logfiles and dont see any
error messages to indicate that there are any issues anywhere on the
mailserver. Has anyone else seen any issues with sent-mail not being
copied? If checked permissions on the folders and they look correct.
thanks,
ddh
-- Dwayne Hottinger Network Administrator Harrisonburg City Public Schools
"Everything should be made as simple as possible, but not simpler." -- Albert Einstein
"The hottest places in Hell are reserved for those who, in times of moral crisis, preserved their neutrality." -- Dante
dhottinger@harrisonburg.k12.va.us wrote:
I have had a few users complaining that their emails are not being copied to their sent-mail folder. Im not sure how widespread it is, mainly because most people dont check their sent-mail.
ddh, I imagine you have already checked this, but I mention it in case you had not done so, yet.
We've had this reported but it has never - for us - been a problem with Dovecot. Instead, the user's settings in his/her MUA create the problem. TB, for example, lets users choose whether mail 'sent' in reply to something should be placed in 'sent' folder, or in the folder containing the message being replied to. So, the sent mail goes somewhere the user did not expect, and later they cannot find it (and panic and lose confidence in the system). But (so far) it is always there. IIRC, TB always tries to place 'new thread' sent messages in 'sent'. I'm not familiar with Outlook.
We encourage our users to store their sent messages in a suitable 'subject' folder - such as project23, or sales, or whatever - together with inbound messages relating to that topic. This seems to help our users notice if 'sent' messages are missing.
Ron
On Fri, 2010-09-17 at 09:36 -0400, dhottinger@harrisonburg.k12.va.us wrote:
Im trying to nail down an issue with some users sent-mail. I have had
a few users complaining that their emails are not being copied to
their sent-mail folder.
Do you use mbox? I remember some similar bug reports for mbox for some Dovecot versions.
Quoting Timo Sirainen tss@iki.fi:
On Fri, 2010-09-17 at 09:36 -0400, dhottinger@harrisonburg.k12.va.us wrote:
Im trying to nail down an issue with some users sent-mail. I have had a few users complaining that their emails are not being copied to their sent-mail folder.
Do you use mbox? I remember some similar bug reports for mbox for some Dovecot versions.
Yes I am (think so). Users inboxes are in /mail/spool/mail, and home
folders are in /home and their mailbox files are in /home. I went
from uw-imap to dovecot several years ago and tried to keep things as
close as possible with uw-imap. Was there any conclusion to the mbox
problem?
-- Dwayne Hottinger Network Administrator Harrisonburg City Public Schools
"Everything should be made as simple as possible, but not simpler." -- Albert Einstein
"The hottest places in Hell are reserved for those who, in times of moral crisis, preserved their neutrality." -- Dante
On Fri, 2010-09-17 at 11:33 -0400, dhottinger@harrisonburg.k12.va.us >> Im trying to nail down an issue with some users sent-mail. I have had
a few users complaining that their emails are not being copied to their sent-mail folder.
Do you use mbox? I remember some similar bug reports for mbox for some Dovecot versions.
Yes I am (think so). Users inboxes are in /mail/spool/mail, and home
folders are in /home and their mailbox files are in /home. I went
from uw-imap to dovecot several years ago and tried to keep things as
close as possible with uw-imap. Was there any conclusion to the mbox
problem?
I don't remember. But I haven't heard of such problems recently, so maybe a newer version fixed it. Or maybe it was a client problem after all. Dunno.
participants (3)
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dhottinger＠harrisonburg.k12.va.us
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Ron Leach
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Timo Sirainen