IMAP folders showing no messages in Office 365 Outlook
I'm new to Dovecot. Using Dovecot IMAP with Postfix, everything works fine using Thunderbird. But with the same setup, no messages show in IMAP folders for user accounts created in Outlook, accessing exactly the same server as the accounts in Thunderbird.
Dovecot version 2.3.7.1.
Is there any configuration required that is special to support Office 365 Outlook clients? How to debug this?
Andrew
On Thu, Aug 8, 2019 at 12:58 PM Andrew Bernard via dovecot <dovecot@dovecot.org> wrote:
I'm new to Dovecot. Using Dovecot IMAP with Postfix, everything works fine using Thunderbird. But with the same setup, no messages show in IMAP folders for user accounts created in Outlook, accessing exactly the same server as the accounts in Thunderbird.
Dovecot version 2.3.7.1.
Is there any configuration required that is special to support Office 365 Outlook clients? How to debug this?
Smells like a simple folder subscription issue from the client.
Try this in Thunderbird:
- Right-click the account in the folder list.
- Click "Subscribe..."
- Hit "Refresh". You will probably see the folders you were looking for.
- Tick the folders you want to see in Thunderbird.
- Hit "OK".
If this fixes the issue, it is a general IMAP 'feature', unrelated to Dovecot, I believe.
HTH
Hello Gert,
Thanks for this, but I mentioned all works fine in Thunderbird. It's Office 365 Outlook where the messages do not show. And I tried the same technique that you show, the equivalent in Outlook, and still no messages appear.
Andrew
On 8/8/19 9:34 pm, Gert van Dijk via dovecot wrote:
Smells like a simple folder subscription issue from the client.
Try this in Thunderbird:
Hi Gert,
Well thanks to your advice and knowing that there is no specific config to be done for Outlook, I checked the config in Dovecot more carefully. It turns out I was using %u in the mail location instead of %n, which is what is properly needed in my particular overall setup with Postfix and the way I have arranged the vmail folders.
So sorry for the noise, but perhaps this thread will help somebody in the future.
Andrew
On Thu, 8 Aug 2019 at 21:35, Gert van Dijk via dovecot <dovecot@dovecot.org> wrote:
Smells like a simple folder subscription issue from the client.
participants (3)
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Andrew Bernard
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Andrew Bernard
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Gert van Dijk